Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

RAMON MARTINEZ

Indio,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position with positive attitude and dedication to deliver quality in all operational activities. Displaying articulate communication skills and effectively partnering with management teams. Punctual, reliable, dedicated to teamwork and ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

DEALERSHIP SERVICE PORTER

UNITED NISSAN
08.2023 - 12.2023
  • Manage vehicle flow in service stalls, service lane, service drive and within the auto group parking lot
  • Work with the auto group service advisor to complete tasks such as keeping track of key tasks, cleaning cars, driving vehicles from service stalls, following dealership display standards, fielding customer requests, and other assigned duties
  • Ensure customer vehicles are ready for return after service department repairs
  • Clean parking lot, service stalls, and other vehicle areas when needed
  • Service customer needs with a positive attitude

VEHICLE SALESPERSON, SELF-EMPLOYED

MEXICALI
01.2014 - 12.2022
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability and price
  • Demonstrated automobiles by explaining characteristics, capabilities, features and taking test drives
  • Closed sales by overcoming objections, negotiating price and completing purchase contracts
  • Answered telephone and social media inquiries from potential customers
  • Responded to customer enquiries via telephone and messages
  • Negotiated purchase prices and explained sales and warranty
  • Greeted customers on lot and answered questions about brand and available inventory
  • Developed successful sales strategies to maximize customer satisfaction and profit
  • Provided exceptional services and pleasant experiences to customers
  • Listened to customer needs and desires to identify and recommend optimal vehicles
  • Created inviting environment for customers by maintaining organization and cleanliness

WAITER AND CARD RELOADER

ARENIA CASINO
03.2017 - 02.2018
  • Processed cash and credit payments to reload casino member's cards
  • Cleaned and maintained neat and inviting atmosphere for optimum customer satisfaction
  • Checked customer ages before alcohol purchases and allowed sale only if within legal age limits
  • Counted cash at shift beginning and verified enough cash to make change for customers
  • Welcomed customers and would offering any beverages
  • Greeted customers promptly and responded to questions
  • Maintained work area and kept cash drawer organized
  • Counted and balanced cashier drawers
  • Processed customer payments quickly and returned exact change and receipts
  • Resolved or assisted in handling routine customer concerns within established guidelines
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained customer satisfaction with a timely matter to assess food and beverage needs
  • Maintained customer satisfaction by clarifying questions about orders and specialty items
  • Greeted new customers, discussed specials, and took drink orders
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Displayed enthusiasm and promoted excellent service to customers
  • Trained new waitstaff on proper food handling, customer service and safety procedures
  • Upsold appetizers, drinks and desserts to increase profits
  • Provided recommendations on menu items and upsold food and drinks to increase sales

Education

ASSOCIATE OF APPLIED BUSINESS -

IMPERIAL VALLEY COLLEGE
06.2026

GED -

AURORA HIGH SCHOOL
06.2025

Skills

  • Attention to Detail
  • Heavy Lifting and sorting
  • Safety Procedures
  • Teamwork and Collaboration
  • Stockroom Maintenance
  • Critical Thinking
  • Verbal and Written Communication
  • Order Picking
  • Route Deliveries
  • Inventory Counting
  • Quantity Calculations
  • Labeling and Boxing
  • Excellent Driving Record
  • Loading and Unloading

Languages

Spanish
Native or Bilingual
English
Limited Working

References

Will be provided upon request.

Timeline

DEALERSHIP SERVICE PORTER

UNITED NISSAN
08.2023 - 12.2023

WAITER AND CARD RELOADER

ARENIA CASINO
03.2017 - 02.2018

VEHICLE SALESPERSON, SELF-EMPLOYED

MEXICALI
01.2014 - 12.2022

ASSOCIATE OF APPLIED BUSINESS -

IMPERIAL VALLEY COLLEGE

GED -

AURORA HIGH SCHOOL

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