Ramon Medina-Charley

• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering supportive work environment.
• Increased average transaction value by upselling complementary products or services based on customer needs.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Listened to clients and introduced solutions to satisfy business and personal needs.

• Offered stability and positive reinforcement in student lives to build strong rapport and trust with students.
• Educated students during college readiness class.
• Observed student performance and recorded relevant data to assess progress.
• Used Microsoft Excel to maintain appropriate documentation of all academic activities.

• Interacted pleasantly with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks during shifts, with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils and seating areas daily.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cardiovascular Interventional Radiology - Outpatient Recovery

• Organizing supplies, making beds, distributing blankets
• Maintained clean, neat and operational facilities to serve program needs.
• Reported patient requests, concerns and other observations to staff.
• Transported patients and helped with discharge procedures.
• Complied with HIPAA standards to confidentially maintain patient medical information.
• Adhered to policies and procedures to promote hospital mission and vision.
• Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.

• Sorted and organized files, compiled data, updated spreadsheets, and produced timely reports.
• Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.