Ramon Ortiz
Fontana,CA
Summary
Dynamic Security Manager with extensive experience at FedEx Logistics, excelling in crisis management and incident investigation. Proven track record in enhancing security protocols and training staff, resulting in improved compliance and safety. Adept at building relationships with law enforcement, ensuring swift responses to security incidents while maintaining a vigilant approach to access control and surveillance monitoring.
Overview
29
29
years of professional experience
Work History
Security Manager
FedEx Logistics
Gardena, CA
03.2020 - Current
- Conducted regular safety audits to identify potential risks and implement corrective actions.
- Trained staff on emergency response procedures and security best practices.
- Monitored surveillance systems to ensure compliance with safety regulations and policies.
- Managed incident reports and conducted investigations of security breaches or threats.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Conducted regular staff training on security policies and procedures.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Maintained team compliance with professionalism guidelines and security team standards.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Audited existing security systems for potential vulnerabilities and implemented corrective measures as necessary.
- Coordinated with law enforcement and emergency responders during security incidents.
- Established relationships with law enforcement agencies in order to facilitate investigation of cybercrime incidents or other criminal activities involving IT infrastructure.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
Sr. Security Specialist
FedEx Express
City Of Industry, CA
10.2000 - 03.2025
- Trained staff on security best practices and incident response procedures regularly.
- Monitored security systems for breaches and investigated incidents promptly.
- Assisted in the development of disaster recovery plans and business continuity strategies.
- Created detailed reports outlining security compliance status and audit results.
- Investigated security incidents and violations of established security policies.
- Ran routine security checks, suggesting improvements as necessary.
- Assisted law enforcement with facility investigations and critical event responses.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Performed audits and inspections of facility to locate potential threats.
- Maintained updated knowledge of law enforcement tactics, policies and procedures.
Public Safety/Police Officer
29 Palms Band Of Mission Indians
Coachella, CA
08.1996 - 10.2000
- Patrolled assigned areas to deter crime and assist citizens in need.
- Provided first aid and emergency medical assistance at crime scenes.
- Responded to emergency calls for service and provided assistance as needed.
- Patrolled assigned areas to detect and prevent criminal activity.
- Provided security at public events such as parades, concerts, or sporting events.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Saved time through effective emergency issue resolution.
- Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
Education
Some College (No Degree) - Criminal Justice
Rio Hondo College
Whittier, CASome College (No Degree) - Level 2 of Reserve Police Officer Academy
College of The Desert
Palm Desert, CASome College (No Degree) - Level 3 Reserve Police Officer Academy
Santiago Canyon College
Orange, CASome College (No Degree) - Level 1 Reserve Police Officer Academy
College of The Desert
Palm Desert, CASkills
- Crisis management
- Incident investigation
- Security audits
- Access control
- Surveillance monitoring
- Policy development
- Relationship building
- Report writing
- Staff training
- Regulatory compliance
- Problem solving
- Team leadership
- Emergency response
- Physical security
- Attention to detail
Timeline
Security Manager
FedEx Logistics
03.2020 - Current
Sr. Security Specialist
FedEx Express
10.2000 - 03.2025
Public Safety/Police Officer
29 Palms Band Of Mission Indians
08.1996 - 10.2000
Some College (No Degree) - Criminal Justice
Rio Hondo College
Some College (No Degree) - Level 2 of Reserve Police Officer Academy
College of The Desert
Some College (No Degree) - Level 3 Reserve Police Officer Academy
Santiago Canyon College
Some College (No Degree) - Level 1 Reserve Police Officer Academy
College of The Desert
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