Ramon Rodriguez
Lehigh Acres,FL
Summary
Dynamic professional with a strong customer service focus and proven motivational skills, honed at Homewood Suites by Hilton. Successfully managed inventory control and improved housekeeping efficiency, while ensuring health and safety compliance. Demonstrated compassion and professionalism in sensitive environments, enhancing family satisfaction in funeral services.
Overview
14
14
years of professional experience
Work History
Supervisor Houseman
Homewood Suites by Hilton Fort Myers Airport
03.2020 - Current
- Managed inventory control, ensuring adequate supplies were always available for both staff and guests'' needs.
- Assisted in the recruitment and selection of new staff members, ensuring a strong team dynamic and skill set within the department.
- Identified opportunities for improvement within the housekeeping department, contributing to overall hotel performance enhancements.
Funeral Home Worker
Funeraria Santo Cristo De La Salud
07.2011 - 01.2020
- Assisted in the preparation of deceased individuals for viewing, ensuring dignity and respect at all times.
- Enhanced family satisfaction by providing compassionate and attentive service during funeral arrangements.
- Delivered eulogies when requested, demonstrating empathy and professionalism while honoring the deceased''s memory.
- Handled transportation logistics for both deceased individuals and family members attending services as required.
- Ensured compliance with federal, state, local regulations, maintaining a high standard of ethical conduct in all operations.
Education
No Degree - Farmacia
Universidad Interamericana De Puerto Rico
Ponce,PRSkills
- Customer service focus
- Housekeeping
- Motivational skills
- Health and safety compliance
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Supervisor Houseman
Homewood Suites by Hilton Fort Myers Airport
03.2020 - Current
Funeral Home Worker
Funeraria Santo Cristo De La Salud
07.2011 - 01.2020
No Degree - Farmacia
Universidad Interamericana De Puerto Rico
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