Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramon Tellez

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Remote Technician

DEX Imaging
12.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Tested components and systems to evaluate performance and identify concerns.
  • Applied critical thinking and research to address complex issues.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Completed job reports and logs immediately following service calls.
  • Addressed routine equipment maintenance according to established schedule.
  • Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
  • Maintained compliance with regulatory standards and safety requirements.

Back Support Specialist

JW Marriott San Antonio Hill Country Resort & Spa
10.2022 - 12.2023
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Mentored junior team members in mastering complex technical concepts, bolstering the overall capabilities of the support unit.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Assisted in setting up and breaking down bar area for special events.
  • Greeted customers and provided friendly, knowledgeable service.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Monitored food and beverage supplies, assisting with restocking when needed.

2nd Pressman

National Data Label
09.2010 - 02.2022
  • Contributed to the achievement of company goals through effective collaboration with other press operators.
  • Consistently met or exceeded productivity targets, contributing to overall organizational success.
  • Assisted in training new team members, thereby improving overall team performance and efficiency.
  • Continually expanded knowledge base regarding latest industry trends and technology advancements, enabling the company to stay competitive in a rapidly changing market.
  • Maximized machine uptime through diligent monitoring of press conditions during operation.
  • Proactively identified potential equipment issues before they became critical problems, minimizing downtime due to repairs or malfunctions.
  • Monitored ink levels and performed necessary adjustments, maintaining optimal print quality throughout each job run.
  • Expertly operated various presses, demonstrating versatility and adaptability within the workplace.
  • Ensured timely completion of projects by effectively managing workload and meeting deadlines.
  • Enhanced print quality by performing routine maintenance and cleaning on printing press.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Set up and operated printing press machines.

Pressman

Print-O-Tape Inc.
11.1998 - 09.2010
  • Scheduled preventive maintenance for book block equipment.
  • Successfully completed monthly safety training sessions.
  • Analyzed daily density readings from each printer to detect potential quality issues.
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Mixed and poured paint and color mixtures into reservoirs.
  • Maintained register during make-ready and productions processes.
  • Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
  • Inspected machines and performed repairs.
  • Loaded and positioned unprinted materials.
  • Proofed all job orders, securing client approval prior to production.
  • Checked job information at each press to verify that correct ink was delivered.
  • Set up and operated printing press machines.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.

Education

GED -

College of Lake County
Grayslake, IL
11.2008

No Degree -

Ventura High School
Ventura, CA
05.1992

Skills

  • Attention to Detail
  • Customer Service
  • Multitasking and Organization
  • Power Tools and Equipment
  • Written/Verbal Communication
  • Troubleshooting
  • Installation and Repair
  • Maintenance and repairs
  • Quality Control
  • Equipment Maintenance
  • Customer interaction
  • Routine Inspections

Languages

Spanish
Native or Bilingual

Timeline

Remote Technician

DEX Imaging
12.2023 - Current

Back Support Specialist

JW Marriott San Antonio Hill Country Resort & Spa
10.2022 - 12.2023

2nd Pressman

National Data Label
09.2010 - 02.2022

Pressman

Print-O-Tape Inc.
11.1998 - 09.2010

GED -

College of Lake County

No Degree -

Ventura High School

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Ramon Tellez