David Franco
Garland,TX
Summary
Reputable Technician known for high productivity and efficiently completing tasks. Skilled in troubleshooting, preventive maintenance, and equipment repair. Excel at time management, problem-solving, and communication, ensuring seamless operations and team coordination. Several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
7
7
years of professional experience
Work History
Remote Technician
asTech
Plano, TX
08.2017 - 07.2024
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Consulted with customers regarding service options available based upon their needs.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Tested components with appropriate instruments to ensure proper operation.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Assisted fellow mechanics when necessary during complex repairs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Addressed customer questions and concerns regarding products and services.
- Completed required paperwork and delivered to customer.
- Kept detailed records of repairs, labor involved and parts used.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Advised customers on preventative maintenance procedures for their vehicles.
Education
High School Diploma -
North Garland High School
Garland, TX05-2007
Skills
- Quality Control
- Component Replacement
- User Training
- Commercial construction experience
- Machinery calibration
- OSHA Compliance
- Troubleshooting
- Quality Assurance
- Vehicle inspections
- Computerized Diagnostics
- Customer Relationship Management (CRM)
- Documentation And Reporting
- Road-Worthiness Evaluations
- Component Repairs
- Detail orientation
- Repair Planning
- Insurance procedures
- Insurance knowledge
- Excellent work ethic
- Collision repair
- Commitment to quality
- Attentive to detail
- Client Service
Languages
English
Full Professional
Spanish
Professional
Timeline
Remote Technician
asTech
08.2017 - 07.2024
High School Diploma -
North Garland High School