Sadie Francis
Hillsboro,OR
Summary
Adept at enhancing operational efficiency and product quality, my tenure at Intel Corporation highlighted my mechanical aptitude and strong leadership. Leveraging skills in troubleshooting and effective communication, significantly contributed to project successes and team productivity, embodying adaptability and a commitment to excellence without exceeding a 55-word limit.
Diligent Lithography Systems with solid background in engineering technology. Leveraged technical expertise to support complex projects and improve operational efficiencies. Demonstrated strong problem-solving skills and keen eye for detail in troubleshooting and maintenance tasks.
Proficient engineering tech with demonstrated strengths in oral and written communication, interpersonal relations and product testing gained during 28 year career. Enthusiastic about working with engineers to design, test, and improve plans. Looking for chance to apply expertise to new role with progressive organization
Focused highly expensive machine with advanced electrical knowledge, design experience and mathematics skills. Works great with technical and non-technical personnel to achieve common goals. Experienced in team training and supervision.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Diligent technician with solid background in engineering technology. Leveraged technical expertise to support complex projects and improve operational efficiencies. Demonstrated strong problem-solving skills and keen eye for detail in troubleshooting and maintenance tasks.
Overview
33
33
years of professional experience
1
1
Certification
Work History
BARC/SLAM Remote Operation Engineering Technician
Intel Corporation
08.1997 - Current
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from technician's perspective.
- Showcased strong attention to detail in preparation, assembly, and installation of intricate components supporting engineering projects.
- Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
- Enhanced overall team productivity through continuous improvement initiatives focused on streamlining processes and optimizing resource allocation.
- Improved equipment reliability by performing regular maintenance and calibrations.
- Reduced downtime during projects by rapidly identifying and resolving issues with machinery or systems.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Completed engineering projects and tasks within established timelines and budgets.
- Performed work according to project schedules and high quality standards.
- Mitigated potential project risks by proactively identifying and addressing areas of concern before they developed into significant issues.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Conducted research and gathered data on engineering components and systems.
- Enhanced the accuracy of technical documentation by reviewing and updating schematics, diagrams, and manuals regularly.
- Reduced downtime and maintenance costs, implementing predictive maintenance schedules based on detailed analysis of equipment performance data.
- Increased production efficiency, systematically analyzing and redesigning workflow processes in manufacturing unit.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Attended training committees that wrote training modules for equipment operation and testing.
Sales Associate
NW Garden Nursery- Old Owners Retired
06.1994 - 08.1996
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Stocking and Sales
Nordstrom
11.1992 - 12.1992
- Conducted thorough research on prospective clients, uncovering needs and identifying potential areas for growth within their businesses.
- Organized training sessions for junior team members to enhance their understanding of company products and improve overall performance.
- Developed accounts while establishing and maintaining long-term relationships with customers.
- Enhanced customer satisfaction levels through regular communication updates regarding account status, resolving issues promptly as they arose.
- Mentored new team members during onboarding process; provided guidance and support, sharing industry insights and best practices for successful account management and sales execution.
- Increased account retention by consistently providing exceptional customer service and addressing client concerns promptly.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with community to increase sales volume.
Sales and Cashier
Victoria's Secrets
07.1991 - 08.1991
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintain balanced cash drawer, ensuring accurate accounting at end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Improved efficiency, organized checkout area for optimal workflow.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Reduced processing errors by meticulously following transaction procedures.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Bachelor of Arts - Majored Biology, Minor in Chemistry And Spanish
University of Oregon And Portland State University
Eugene, OR And Portland State Unversity06-1997
Skills
- Strong leader
- Quality Control
- Mechanical Aptitude
- Deadline Management
- Troubleshooting
- Manufacturing process controls
- Product Development
- System Testing
- Materials Testing
- Root Cause Analysis
- Technical specifications
- SharePoint
- Equipment Calibration
- Technical Analysis
- Decisive
- Equipment Inspection
- Assembly modeling
- Product Inspections
- Testing
- Operational Analysis
- Product Improvement
- Operations Monitoring
- Adobe Illustrator
- Microsoft Excel, Project, and Visio
- Program Support
- Engineering operational functions
- Manufacturing systems integration
- Work instructions
- Excellent communication techniques
- Deadline compliance
- Attention to Detail
- Quality Control and Assurance
- Technical training
- Adaptability and Flexibility
- Critical Thinking
- Equipment Operation
- Equipment Maintenance
- Dependable and Responsible
- Equipment Operator Training
- Diagnostic Procedures
- Safety Management
- Troubleshooting skills
- System Maintenance
- Problem Diagnostics
- Equipment Setup
- Quality testing
- Customer Relations
- Stress Tolerance
- Operation Monitoring
- Product Evaluation
- Production packaging
- Team Collaboration
- Design Problem Solving
- Error Troubleshooting
- Visual Inspection
- LIthography machine operation
- Preventive Maintenance
- Hardware troubleshooting
- Experienced in all Toolsets: Nikon, Tracks and Metrology Tools
Accomplishments
- Independently designed and developed quality designs for small projects and subsystems.
- Collaborated with team of technicians in the development of Safety team and First response team .
- Supervised team of 12 technician
Certification
- First Remote Operation Coordinator testing For all technicians 2011-2013
- L1 and L2 technician
- Engineering Technician
- Safety Team
- First Response Team
- CPR/AED Certification
Languages
English
Full Professional
Interests
- Enjoy participating in Professional Body Building, Physical licensed Nutritionist, traveling and Gardening for overall physical and mental well-being
- Gym Workouts
- Team Sports
- High-Intensity Interval Training
- Mindfulness Practices
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation in Physical Training, nutrian and balancing life
Timeline
BARC/SLAM Remote Operation Engineering Technician
Intel Corporation
08.1997 - Current
Sales Associate
NW Garden Nursery- Old Owners Retired
06.1994 - 08.1996
Stocking and Sales
Nordstrom
11.1992 - 12.1992
Sales and Cashier
Victoria's Secrets
07.1991 - 08.1991
- First Remote Operation Coordinator testing For all technicians 2011-2013
- L1 and L2 technician
- Engineering Technician
- Safety Team
- First Response Team
- CPR/AED Certification
Bachelor of Arts - Majored Biology, Minor in Chemistry And Spanish
University of Oregon And Portland State University
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