Ramona Abarua
Bayonne,NJ
Overview
5
5
years of professional experience
Work History
Manicurist and Pedicurist
Ciara Jonah Spa
05.2018 - 06.2023
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Offered advice and recommended products to improve and maintain nails.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Responded to customer requests and concerns about gel application and nail art designs.
- Oversaw schedule to manage appointments of new and existing clients.
- Completed consultations with spa guests to determine nail care needs.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Communicated effectively with management concerning important customer issues.
- Offered personalized services according to needs and preferences.
- Collaborated with other members of salon staff to provide amazing client experience.
- Cleaned and sanitized tools and equipment before each client.
- Provided clients with advice and education on best nail care practices.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Performed detailed trimming, filing and other nail services.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
- Executed pedicures and manicures using professional quality products and tools.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Followed proper safety and sanitation guidelines while performing nail services.
- Assisted customers in selecting and applying appropriate nail colors.
- Administered polishes, creams and cuticle oils.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Grew repeat client base through effective marketing and customer service.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Educated clients on proper use of salon products.
- Designed creative nail art designs and patterns.
Education
San Peter College
Jersey City, NJ01.1996
Skills
- Corrective Action Plans
- Team Collaboration
- Cost Savings
- Industry Standards
- Client Relationships
- Client Support
Timeline
Manicurist and Pedicurist
Ciara Jonah Spa
05.2018 - 06.2023
San Peter College