Ramona Adams
Mobile,AL
Summary
Dynamic training professional with extensive experience at Walmart, specializing in program development and employee coaching. Proven track record in enhancing performance and compliance, while implementing quality control standards. Skilled in inventory management and fostering team leadership, resulting in improved productivity and reduced shrinkage rates.
Overview
6
6
years of professional experience
Work History
Overnight Academy Trainer
Walmart
Mobile, AL
09.2025 - 01.2026
- Developed and delivered training programs to enhance employee performance and compliance with company policies.
- Promoted culture of continuous improvement by initiating regular training feedback loops.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Merchandise Reconciliation Associate
Walmart
Mobile, AL
03.2025 - 09.2025
- Analyzed merchandise discrepancies to ensure accurate inventory levels and reporting.
- Coordinated reconciliation processes between inventory systems and physical counts.
- Identified trends in inventory discrepancies, recommending process improvements to reduce future errors.
- Contributed to the reduction of shrinkage rates by diligently monitoring merchandise movement and promptly addressing any discrepancies discovered during reconciliation efforts.
- Assisted with physical inventory counts, verifying the accuracy of electronic records and reconciling any variances found.
Salesfloor Team Lead
Walmart
Mobile, AL
05.2024 - 03.2025
- Led team in achieving sales targets through effective floor management and customer engagement.
- Trained new staff on product knowledge, customer service techniques, and operational procedures.
- Monitored inventory levels and coordinated with stock team to ensure product availability.
- Implemented visual merchandising strategies to enhance product displays and boost sales performance.
- Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience and loyalty.
- Led a high-performing sales team to consistently achieve and exceed monthly targets through effective coaching and motivation.
- Implemented effective loss prevention measures to reduce shrinkage, improving overall store profitability.
Overnight Academy Trainer
Walmart
Mobile, AL
08.2023 - 01.2024
- Developed and delivered training programs to enhance employee skills and productivity.
- Facilitated onboarding sessions for new hires, ensuring smooth integration into company culture.
- Evaluated training effectiveness through feedback and assessments, implementing improvements as needed.
- Collaborated with department heads to identify training needs aligned with organizational goals.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Food and Beverage Team Leader
Target
Mobile, AL
05.2021 - 08.2023
- Orchestrated team efforts to ensure on-time delivery of tasks while optimizing operational workflows.
- Delivered comprehensive training and ongoing support to new team members, fostering improved retention rates.
- Monitored inventory levels to ensure consistent stock availability, supporting efficient customer service delivery.
- Developed and implemented strategies to enhance customer satisfaction by reducing wait times during peak hours.
Operations Manager
Dollar Tree
Mobile, AL
09.2019 - 11.2021
- Oversee daily operations to ensure efficiency and productivity across multiple departments.
- Train and mentor staff on best practices for inventory management and customer service.
- Coordinate with vendors to maintain quality standards and timely delivery of products.
- Monitor performance indicators to assess team effectiveness and operational success.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Education
High School Diploma -
Baldwin County High School
Bay Minette, AL05.2007
Skills
Training program development
Employee coaching
Quality control standards
Performance evaluation
Inventory management
Team leadership
Loss prevention strategies
Compliance adherence
Vendor coordination
Creative problem solving
Timeline
Overnight Academy Trainer
Walmart
09.2025 - 01.2026
Merchandise Reconciliation Associate
Walmart
03.2025 - 09.2025
Salesfloor Team Lead
Walmart
05.2024 - 03.2025
Overnight Academy Trainer
Walmart
08.2023 - 01.2024
Food and Beverage Team Leader
Target
05.2021 - 08.2023
Operations Manager
Dollar Tree
09.2019 - 11.2021
High School Diploma -
Baldwin County High School