Ramona Bedard
Middletown,RI
Summary
Experienced Sr. Inside Sales Rep with strengths in renewal management, pipeline management, and sales forecasting. Skilled in quote preparation, CRM updates, and building trusted customer relationships to support renewals, upsell opportunities, and steady revenue growth.
Overview
22
22
years of professional experience
Work History
Sr. Inside Sales Rep Maintenance Renewals
Dell Technologies
Hopkinton, Massachusetts
05.2004 - 07.2026
- - Assisted with renewal, upsell, and cross-sell conversations with customers.
- - Prepared quotes and proposals utilizing CRM and pricing tools to facilitate sales processes.
- - Cultivated relationships with key accounts through regular meetings and calls with decision makers, enhancing customer engagement.
- - Developed strong relationships with key customers through regular communication and engagement.
- - Supported customer account management across Dell Technologies product and service portfolios.
- - Kept forecast updates and opportunity details current in CRM systems.
- Listened to customer needs to identify and recommend best products and services.
Education
High School Diploma -
Milford High School
Milford, MA06-1977
Skills
- Renewal management
- Sales forecasting
- Quote preparation
- Pipeline management
- Sales strategy
- Microsoft office
- Effective communication
- Relationship building
Timeline
Sr. Inside Sales Rep Maintenance Renewals
Dell Technologies
05.2004 - 07.2026
High School Diploma -
Milford High School