Ramona Delgado
Cutler Bay
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Proactive approach to identifying and addressing issues, recognized for optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Private Caregiver
Private Caregiver
01.2019 - Current
- Provide in-home care 12 hours per day for a senior citizen
- Assisted client with personal care, including dressing, mobility, personal hygiene, eating and transportation to doctor appointments
- Maintained patient progress notes for the family and care team with 0 incidents
- Ensure that the patient takes daily medications
- Executed cleaning, laundry, and meal preparation, ensuring patient followed their nutrition plan
Home Health Aide
Partners In Care
03.2017 - 12.2018
- Monitored patients' physical and mental health condition as well as vital signs
- Helped patients with their physical activities and daily tasks
- Accompanied patient to Doctor's appointments and to do groceries
- Properly managed household needs
- Ensured that patient took all medications prescribed as per the doctor
Clerical Associate Level - 3
Woodhull Medical Mental Health Center
03.1996 - 12.2010
- Consistently and efficiently handled all administrative duties (answering phone calls, setting appointments, maintaining medical records, billing and bookkeeping)
- Helped implement practices quality assurance and control program, contribute leadership role in the entire patient outreach programs
- Calmly and effectively assisted in emergency situations and demonstrate the personal caring touch that immediately put patients at ease
- Functioned as a customer service liaison, tasked to investigate complaints and provide solutions to patient/family grievance, and care providers
- Manage inventory of office supplies needed to perform job duties
Education
High School -
Eastern District High School
Brooklyn, N.Y06.1990
Skills
- Patient monitoring
- Time management
- Problem solving
- Team collaboration
- Respectful and compassionate
- Critical thinking
- Account management
- Adaptability and flexibility
Certification
- 2017, Home Health Aide/HHA
- 2012, HA; Healthcare
- 2011, CHP/SMS
- 2010, CHP/Managed care, Federal health compliance
- 2009, CHP/ Customer Service-M384 (M1-M2)
- 2008, Patient Safety
- 2007, CHP/HIPPA CBT
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Private Caregiver
Private Caregiver
01.2019 - Current
Home Health Aide
Partners In Care
03.2017 - 12.2018
Clerical Associate Level - 3
Woodhull Medical Mental Health Center
03.1996 - 12.2010
High School -
Eastern District High School
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