Ramona Harris
Charlotte,North Carolina
Summary
Detailed professional with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.
Overview
10
10
years of professional experience
Work History
Clerical Associate
Adecco
2023.01 - 2023.12
- Streamlined office processes by implementing efficient filing systems and document management.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Ensured compliance with industry regulations by maintaining updated knowledge of rules and guidelines.
Sales Associate
Macys
2021.10 - 2022.08
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Key Holder
Motherhood Maternity
2019.09 - 2020.06
- Managed cash drawer drops and prepared daily bank deposits to secure finances
- Promoted credit and loyalty programs to achieve objectives
- Reviewed backend operations to check safety, organization and preparations for restocking
- Calculated sales prices and total purchases, and processed cash or credit transactions.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
Sales Associate
Boscov's
2017.01 - 2020.01
- Embodied company mission and values through honesty, integrity and high-quality performance
- Processed merchandise returns and exchanges under company guidelines
- Verified proper maintenance and accounting of gold stock, findings and loose stones
- Minimized loss by watching for and recognizing security risks and active theft.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Communication Intern
Communications Media Inc
2016.01 - 2017.01
- Utilized split tests and analytics to drive online advertising while measuring message reach.
- Developed engaging content for social media platforms to increase brand visibility and enhance audience engagement.
- Assisted in coordinating events and meetings, ensuring smooth execution and positive attendee experiences.
- Supported public relations efforts by compiling media lists, monitoring coverage, and creating press materials.
- Improved data quality by performing thorough analysis, identifying discrepancies, and proposing corrective actions.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
Media Intern
Bryn Mawr Communications
2014.01 - 2016.01
- Developed and implemented integrated marketing strategies and promotional campaigns to achieve business objectives and revenue goals for business unit
- Enhanced viewer experience by assisting in the production of engaging and informative content for broadcast programs.
- Supported the editorial team with research, fact-checking, and content organization for optimized reader engagement.
- Increased financial accuracy by assisting in the preparation of monthly financial reports and reconciliations.
- Assisted senior financial analysts with complex financial modeling, resulting in more accurate predictions for company growth.
Education
Communications - Communication Studies
University of North Carolina At Charlotte
Charlotte, NC05.2025
Skills
- Leadership
- Market Growth and Expansion
- Spreadsheet development
- Workflow Optimization
- Report Writing
- Customer Service
Timeline
Clerical Associate
Adecco
2023.01 - 2023.12
Sales Associate
Macys
2021.10 - 2022.08
Key Holder
Motherhood Maternity
2019.09 - 2020.06
Sales Associate
Boscov's
2017.01 - 2020.01
Communication Intern
Communications Media Inc
2016.01 - 2017.01
Media Intern
Bryn Mawr Communications
2014.01 - 2016.01
Communications - Communication Studies
University of North Carolina At Charlotte
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