Ramona Hernandez
Riverside,CA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Proven ability to create memorable guest experiences and maintain well-organized bar area.
Overview
13
13
years of professional experience
Work History
Bartender
The State
Riverside, CA
2025.01 - 2026.04
- Crafted diverse cocktail menu items, enhancing customer satisfaction and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Bartender
Market Broiler
Riverside, CA
2024.05 - 2025.01
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Lazy Dog Restaurant & Bar
Rancho Cucamonga, CA
2022.09 - 2024.04
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server/Bartender
T.G.I. Fridays
San Bernardino
2015.04 - 2022.09
- Memorized restaurants food and drink menu
- Took orders on slips and entered them in POS to transfer to the kitchen staff
- Cleaned all work areas, equipment, & utensils
- Handled money, and kept track of all closed cash checks in the server book and handed in at the end of shift.
Cashier
Pick up Stix
San Bernardino
2013.03 - 2015.06
- Took orders at registers and entered them in according to guest request
- Took care of cash and card payments, was in charge of my own cash drawer and counted money at the end of my shift
- Pack food orders and prepare salads at salad bar for guests.
Cashier
Panda Express
Rialto
2012.11 - 2013.09
- Welcomed guests as they entered and packed plates/bowls according to guests request
- Took payments on my own register and in charge of my own closing duties, such as sweeping/mopping the dining area, emptying out trash and leftover food from the day.
Education
General Ed - undefined
San Bernardino Valley College
12.2013
High School Diploma - undefined
Arroyo Valley High School
06.2011
Skills
- Excellent customer service
- Highly reliable
- Strong multitasker
- Fast learner
- Clear communication
- Effective communication
- Memory retention
- Team player
- Cleanliness
- Outgoing
- Memorable
- POS Terminal familiarity
- Responsible alcohol service
- Liquor restocking
Timeline
Bartender
The State
2025.01 - 2026.04
Bartender
Market Broiler
2024.05 - 2025.01
Bartender
Lazy Dog Restaurant & Bar
2022.09 - 2024.04
Server/Bartender
T.G.I. Fridays
2015.04 - 2022.09
Cashier
Pick up Stix
2013.03 - 2015.06
Cashier
Panda Express
2012.11 - 2013.09
High School Diploma - undefined
Arroyo Valley High School
General Ed - undefined
San Bernardino Valley College