Ramona Herrera
Grand Junction,CO
Summary
Proactive Cashier with in-depth experience in cash handling and customer service. Successfully resolved customer complaints, maintained accurate financial records, and built customer relationships to drive repeat business. Strong knowledge of operating cash registers, answering phone calls, checking in inventory, handling returns, and maintaining organized workspaces, ensuring efficient and professional service.
Overview
1
1
year of professional experience
Work History
Cashier
Flip Flop Shops
04.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the beginning and end of each shift.
- Checking in inventory.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Helped customers with issues over the phone.
Education
High School Diploma -
Fruita Monument High School
Fruita05.2023
Skills
- Customer service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Independence
- Written and verbal communication
- Professionalism and Courtesy
- Product restocking
Timeline
Cashier
Flip Flop Shops
04.2023 - Current
High School Diploma -
Fruita Monument High School
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