Ramona Hijazi
Denver, CO
Summary
Versatile Social Media Manager possessing well-coordinated and data-driven methodologies focused on prospecting solid leads, developing strategies, and increasing ROI. Knowledgeable about multiple social platforms and optimizing SEO. Excellent communicator and planner committed to building long-lasting and productive relationships.
Overview
10
10
years of professional experience
Work History
Lender Support Specialist
iink Payments
Tampa, FL, United State
02.2023 - Current
- Managed pipeline for originated claims through closing and complete required management reports.
- Collaborated with stakeholders in order to ensure timely processing of insurance claims.
- Collaborated with cross-functional teams to optimize customer experience and streamline internal processes.
- Analyzed data to identify trends and recommend improvements for operational efficiency.
Digital Marketing Specialist
Sales Guru
Aurora, CO, United States
09.2018 - 07.2022
- Determined monthly email marketing schedules based on previous campaign performance and market trends.
- Analyzed consumer behavior data using analytics tools such as Google Analytics.
- Conducted market research analysis to identify search query trends, real-time search and news media activity.
- Developed and implemented digital marketing campaigns to increase brand awareness.
- Tracked campaign performance through detailed reporting systems.
Digital Marketing Assistant
Pistol Whip Productions
Denver, CO, United States
12.2013 - 05.2018
- Coordinated and assisted in-house digital marketing team in executing creative development, brand consistency and media campaign strategies.
- Built relationships with bloggers and traditional media to increase positive brand awareness in community.
- Generated reports summarizing results of digital campaigns.
- Assisted with content creation for blog posts, videos, podcasts.
- Reviewed competitor activity and identified areas of opportunity.
- Crafted optimized landing pages, consistently boosting engagement KPIs from previous year.
Education
Bachelor of Arts - Radio, Television And Film
Lebanese International University
Beirut, Lebanon05.2010
Associate of Arts - Associate Degree Journalism
Lebanese University
Beirut, Lebanon07.2007
Skills
- Multilingual communication
- Project Leadership
- Translation of brand visions into operational reality
- Delivery of intuitive and highly personalized solutions
- Cross-Functional Team Collaboration
- Decision-Making
Languages
English
First Language
Italian
Proficient (C2)
C2
Romanian
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Portuguese
Intermediate (B1)
B1
Timeline
Lender Support Specialist
iink Payments
02.2023 - Current
Digital Marketing Specialist
Sales Guru
09.2018 - 07.2022
Digital Marketing Assistant
Pistol Whip Productions
12.2013 - 05.2018
Bachelor of Arts - Radio, Television And Film
Lebanese International University
Associate of Arts - Associate Degree Journalism
Lebanese University
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