Patricia Grandt

• Assisted a local nonprofit to fill temporary Lender Support Specialist positions.
• Connect with small business owners over the phone/email to assist with financial applications and related processes
• Provide clear and professional communication throughout the lending process
• Processed credit reviews using GIACT, Secretary of State, and social media
• Assessed each application and all documents to be sure the applicant had provided everything required to extend a grant
• Maintain accurate documentation and organization of application materials
• Strong technical aptitude to work in a variety of systems
• Software: SPARK

• Enter new invoices into the accounting system, review purchase orders to ensure invoicing accuracy
• Verify accuracy of billing data and investigate as needed
• Review emails from vendors daily regarding requests for corrected information
• Reconciled Vendor Statements
• Work with other departments as needed to resolve issues or discrepancies
• Software: Sage 500

• Review, enter, correct, and issue Bill Only Purchase Orders
• Input/review confirmations/POAs for purchase orders
• Coordinate with Project Manager & Accounts Payable to streamline processes.
• Research invoices discrepancies, receipt issues, or invoice payment status.
• Support and expedite supplies invoices workflow(s) within Workday.
• Work to identify and resolve credit holds.

• Entered all transactions and deposits for business checking accounts and reconciled all bank statements
• Entered and reconciled all credit card accounts going back 5 years.

• Maintained payable accounts
• Downloaded and posted invoices from Fed Ex daily
• Reconciled and posted payments for AP daily
• Reconciled Credit Card daily, including posting of all new transactions and locating the backup detail
• Processed new invoices – checking detail, posting under correct Job number.
• Applied payments as received via ACH, Wire and checks

• Reconcile weekly billing to verify rates and ticket numbers are correct
• Create new invoices in QBO
• Enter Fuel Surcharges based on current rate
• Process invoice on customer portal (Oracle, Coupa etc)
• Update bank daily in QuickBooks
• Download Lockbox checks from Bank site
• Apply deposits
• Create Journal Entries
• Create Credit Memo
• Run Monthly Aging and send reminders

• Maintained payable accounts
• Downloaded and posted invoices from Fed Ex daily
• Reconciled and posted payments for AP daily
• Reconciled Credit Card daily, including posting of all new transactions and locating the backup detail
• Posted daily AR payments
• Processed new invoices – checking detail, posting under correct Job number.
• Email weekly statements
• Contact customers that are past due for payment status/follow up
• Created Standard Operating Procedures (SOP) for the assignments given to me

• Applied invoices in Oracle
• Checked for duplicate entries of invoices
• Reconciled invoices with purchase orders

• Special projects as assigned for SAP conversion
• Obtain bank deposits daily – apply to my accounts
• Pull invoices, purchase orders and sales orders
• Contact customers for payment status – follow through with any issues reported
• Send customer statements upon request
• Pull Dunn & Bradstreet and Cortera financial reports for new accounts
• Adjust credit lines when needed

• Maintains a portfolio of over $12 Million for the National Accounts department and keeping a past due percentage of less than 10%
• Lead new hire orientation and training of software, procedures and policies
• Communicate with the Project and National Account Managers to reach resolutions for billing or payment issues
• Reconcile accounts after payments are received by downloading account aging into an Excel spreadsheet and using custom sort feature, subtotal and v-lookup
• Use customer portals to locate invoice and payment status, when necessary, submit invoices
• Assist with portal billing when needed (Coupa, Taulia, Ariba, Tradeshift)
• Research payment discrepancy, contact Accounts Payable advising of the discrepancy whether it be over payment or short payment.
• Collect on invalid customer deductions such as unearned discounts, short/over shipments, short or duplicate payments
• Watch new orders that come up on credit hold and decide if they are eligible to be released or kept on hold
• Contacts credit analyst making suggestion to increase/decrease credit line
• Submit credit line increase/decrease requests to credit analyst

• Interviewed and hired new employees
• Timely introduction of insurance benefits/choices to eligible employees
• Maintained application files, personnel files, and system data as needed
• Prepared confidential materials for personnel
• Ran weekly payroll for hourly employees
• Administered health insurance program, enrollment, and census reports
• Reconciled all benefit invoices monthly
• Liaison, paperwork with health insurance carriers
• Responded to employee complaints, personnel and benefit questions
• Discussed and resolve employee problems
• Worked with safety director in training and keeping logs up to date
• Maintained OSHA log, analyze incident and prepare year-end report
• Addressed safety issues with the safety director
• Negotiated pay rate, solicit bids, follow-up on problems with Temporary help
• Notified superintendents of potential increases