My Goal is to Learn And provide My knowledge and Skills following company procedures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transit Bus Operator A
Central Florida Regional Transportation Authority
11.2023 - Current
Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
Operated with safety and skill to avoid accidents and delays.
Provided passenger assistance, collected fares and offered schedule and route information.
Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
School Bus Operator
Leesel Transportation
11.2022 - 09.2023
Drive Kids from and to their Designated Schools
1. Ensuring their safety while driving to their destinations
2. Customer service
3. Pre and Post trips Reports
CDL training assistance for new drivers.
Talent Acquisition for new candidates to become bus operators and provided assistance with their DMV schedules and DOT documents.
Field Supervisor
ipark
03.2013 - 08.2020
In Charge of 25 Locations.
Staffing and organization of Event and Daily incoming transient flow of customers.
Proactively bringing business and deals to the Company.
In Charge of Arrears.
Dealt with Landlords and Others Potential Business partner.
Ensure safety of All locations and Employees.
Education
Incomplete Associate - IT Technician
TCI College
New York, NY
03.2010
Skills
Microsoft Office (10 years)
Field Service
Management
Supervising Experience
Leadership
Computer Networking
Communication skills
Customer service
Accident reporting
Defensive driving
Vehicle inspection
Wheelchair securement
Route navigation
Schedule adherence
Adaptive decision making
Passenger assistance
Traffic laws compliance
Emergency procedures
Bus cleaning
Inclement weather driving
Clean driving record
Behavior management
Passenger transportation
Punctuality
Customer relations skills
Valid state license
Guest relations
Hotel procedures
Mobility support
Traffic laws
Area zoning
Adjusting routes
Bus operation
Accident avoidance
Communication and interpersonal skills
Passenger service and safety
Commercial drivers license CDL
Public transit operations
Languages
Spanish - Expert
English - Expert
Accomplishments
Documented and resolved Transitent vehicle flow which led to increase in Vehicle Revenue.
Collaborated with team of IT Analysts in the development of 535 Dean Street garage to Have operate up to standards and up to Barclays Center and the City of New York Requirements.
Supervisor of Revenue Control at Central Florida Regional Transportation AuthoritySupervisor of Revenue Control at Central Florida Regional Transportation Authority