Summary
Overview
Work History
Education
Skills
Timeline
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Ramona Rodgers

Lewisville,TX

Summary

Results-driven professional with experience in multicultural competence, and effective communication. Known for developing culturally sensitive programs and producing positive outcomes that strengthen team-student engagement and support diverse populations.

Overview

13
13
years of professional experience

Work History

Career Services Specialist

United Education Institute
Dallas, TX
07.2025 - 03.2026
  • Managed over 100 students assigned to Allied Health Program.
  • Meeting required metrics maintaining 80% for job placement.
  • Served as a liaison between job seekers and employers, effectively matching candidates with suitable opportunities.
  • Assisted with verification, data collection, and data entry for placement reporting and maintained placement records and reports to comply with Standards of Accreditation.
  • Advised individuals on job search strategies, resume development, and interviewing.
  • Result Fostered an inclusive environment by developing culturally sensitive programs tailored to diverse populations'' needs.
  • Assisted students in resume development and interview preparation.
  • Coordinated job fairs, enhancing employer-student engagement opportunities.
  • Developed customized career development plans for students to enhance job readiness.
  • Matched job seekers to employer positions and maintained ongoing relationships with companies to drive successful outcomes.
  • Collaborated with employers to identify internship and employment opportunities for graduates.
  • Provided one-on-one career counseling sessions to guide students in their professional journeys.

Patient Disability Advisor

HCA Medical City Dallas
Dallas, TX
06.2023 - 04.2025
  • Responsible for over 200 patients in the Florida region at assigned hospital facilities-work from home position.
  • Assisting with SSI and SSDI applications for processing; including appeals, and court hearing proceedings.
  • Conducting interviews with patients and family members while documenting with accuracy.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
  • Developed strong relationships with clients through regular communication and excellent customer service.
  • Enhanced advisor skills and knowledge through continuous professional development program, elevating service quality.

Education Director

Boys & Girls Club of Plano
Plano, TX
10.2021 - 05.2023
  • Developed and implemented educational programs enhancing youth engagement and learning outcomes.
  • Established partnerships with local organizations to expand program offerings and resources for members.
  • Oversaw development and implementation of quality educational programs.
  • Developed engaging and effective curricula for students aged 6 to 17.
  • Established strong relationships with community organizations, promoting partnerships that enriched student learning experiences.
  • Created Birthday Enrichment Program to celebrate students.
  • Improved student engagement and learning outcomes with integration of technology in classrooms.

Family/Student District Coordinator

Decatur Public Schools
Decatur, IL
08.2013 - 05.2017
  • Coordinated district-wide educational programs to enhance student engagement and performance for 5 different schools
  • Prepared and delivered presentations on subject-specific topics.
  • Conducted behavioral assessments across five district schools to identify and address student needs.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Collaborated with peers to develop innovative solutions for educational challenges.
  • Volunteered for community service projects, applying academic knowledge in real-world scenarios.
  • Led initiatives to promote community involvement in schools, fostering partnerships between families and educators.
  • Classroom observations to develop and learn better student/teacher relationships.

Education

Bachelor of Science - Sociology/Anthropology

University of Illinois At Springfield
Springfield, IL
05-2015

Skills

  • Client relationship building
  • Multicultural competence
  • Data tracking
  • Time Management
  • Problem-solving skills
  • Critical thinking
  • Emotional Intelligence
  • Verbal and written communication
  • Relationship building
  • Documentation
  • Confidentiality practices

Timeline

Career Services Specialist

United Education Institute
07.2025 - 03.2026

Patient Disability Advisor

HCA Medical City Dallas
06.2023 - 04.2025

Education Director

Boys & Girls Club of Plano
10.2021 - 05.2023

Family/Student District Coordinator

Decatur Public Schools
08.2013 - 05.2017

Bachelor of Science - Sociology/Anthropology

University of Illinois At Springfield