RAMONA SANCHEZ
Middletown,NY
Summary
Assisted in addressing customer inquiries to enhance satisfaction. Adapted quickly to new tasks and environments. Managed multiple responsibilities effectively.
Overview
14
14
years of professional experience
Work History
On Site Property Manager
Payless Mini Storage
Bakersfield, CA
11.2018 - 06.2025
- Managed customer service operations and resolved customer issues efficiently.
- Collected payments and processed deposits efficiently. Dropped off deposits at designated locations promptly. Assisted in maintaining accurate financial records.
- Facilitated courtesy calls to enhance client relationships. Assisted in addressing client inquiries and concerns promptly. Supported team efforts in maintaining positive communication with stakeholders.
- Assisted in renting and showcasing available units. Facilitated property tours for prospective tenants. Supported leasing team in maintaining unit presentation standards.
Key Holder
Daniels Jewelers
Bakersfield, CA
09.2011 - 09.2017
- Assisted customers in identifying product needs. Supported sales team in achieving targets through effective communication. Contributed to maintaining inventory levels for optimal sales performance.
- Assisted in opening and closing store operations. Supported team members in maintaining store organization. Contributed to customer service efforts during peak hours.
- Managed cash transactions with precision and accountability.
- Assisted customers with credit card applications and inquiries. Supported team in processing transactions efficiently. Helped maintain accurate records of customer interactions.
- Oversaw team operations to ensure project milestones were met.
Education
High School Equivalency Diploma - General High School Curriculum
Foothill, CASkills
Oversaw property maintenance operations to enhance tenant satisfaction and property value Coordinated with maintenance staff to implement efficient repair schedules and preventive measures Developed strategies to streamline maintenance processes and improve response times
Oversaw capital improvement initiatives aimed at optimizing operational efficiency
Oversaw building inspection processes to maintain compliance with safety regulations Coordinated with cross-functional teams to address inspection findings and implement necessary improvements Developed strategies to enhance inspection efficiency and effectiveness
Developed and implemented space planning solutions to enhance functionality and workflow
Personal Information
Title: On Site Property Manager
Timeline
On Site Property Manager
Payless Mini Storage
11.2018 - 06.2025
Key Holder
Daniels Jewelers
09.2011 - 09.2017