Summary
Work History
Education
Skills
Timeline
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Ramona Singh

Ramona Singh

Toronto,ON

Summary

Internationally experienced technology executive with 18+ years in sales, market research and product development across FinTech, and Telecommunications. Proven ability to negotiate and secure complex, exclusive agreements with enterprises, government entities, banks, payment processors, and Mobile Network Operators. Skilled in analyzing and launching new markets by aligning scalable, in-demand solutions with market trends. Successfully generated $3M+ in direct revenue and contributed to $10M+ in team sales.

Work History

Director

Globacon Inc.
2011 - 2024
  • Led sales and product development, executing go-to-market strategies for internal products and consulting for external brands.
  • Secured high-value contracts with international companies (UPM, Xeebi, Impact Telecom), government entities (City of Toronto, Ontario Legislature), and political organizations (PC Party Ontario, Conservative Party Canada).
  • Negotiated agreements with global MNOs, securing real-time cross-border mobile top-ups, P2P/A2P SMS, voice solutions, and mobile money transfers.
  • Trained and managed the sales team, consistently exceeding KPIs for telecom-powered market research solutions (IVR polling, SMS surveys, multi-lingual call centers).
  • Expanded client operations into North America and Europe, driving growth and market penetration.
  • Represented the company at industry events, building strategic partnerships and staying ahead of telecom trends.
  • Improved operational efficiency by aligning offerings with market demands and using performance tracking tools for accurate reporting.

Account Manager, Business Solutions

TELUS
- 2010
  • Grew TELUS SMB client base by promoting wireless, data, and machine-to-machine solutions
  • Built trust and long-term relationships with businesses, identifying their network needs and aligning them with TELUS-enabled solutions

Sales Account Manager

MACH Connectivity (Syniverse)
2009 - 2010
  • Launched a B2B messaging sales channel in the UK, offering wholesale messaging solutions to telecom brands and app developers
  • Negotiated and closed contracts with MNOs, strengthening MACH’s position in the messaging market


Sales Executive

TynTec GmbH
- 2008
  • Contact prospective clients internationally and build a network of telecommunications customers, from large SMS aggregators, resellers, mobile service and voice gateway providers;
  • Adequately surpassed my sales targets by managing the client-testing phase, performing contract and price negotiations and preparing contractual documents.

Sales Manager

G.B. International
2006 - 2007
  • Delivered sales growth and market expansion through successful retail store launches in southern Ontario,
  • Reported to head office on comparative shopping analysis, fast and slow-selling items, and adjusted stock levels, pricing, promotions, inventory, and consumer requests.

Project Officer

Correctional Service Canada
2004 - 2006
  • Developed community integration strategies with government agencies to reduce employment program expenditures.
  • Led the creation of an automated reporting system for offenders' skills training and job placements.
  • Directed reviews of national education and employment practices for incarcerated offenders, including referrals and admissions.
  • Evaluated outsourced aptitude and vocational assessment tools for matching offenders to jobs based on skills and education.

Education

Bachelor of Arts - Criminology and Criminal Justice, Law

Carleton University
02-2006

Diploma - Police Foundations

Seneca College
06-2002

Skills

  • Strategic planning & go-to-market strategy
  • Creative problem solving & Innovative thinking
  • Proficient in product development & sales execution
  • Articulate & strong communicator
  • Skilled in structuring and closing high-value contracts
  • Action-oriented & results-driven leadership
  • Proficient in Sales Analytics & Performance Tracking Tools

Timeline

Director

Globacon Inc.
2011 - 2024

Account Manager, Business Solutions

TELUS
- 2010

Sales Account Manager

MACH Connectivity (Syniverse)
2009 - 2010

Sales Executive

TynTec GmbH
- 2008

Sales Manager

G.B. International
2006 - 2007

Project Officer

Correctional Service Canada
2004 - 2006

Bachelor of Arts - Criminology and Criminal Justice, Law

Carleton University

Diploma - Police Foundations

Seneca College

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Ramona Singh