Ramona Valdez
Pasadena,TX
Summary
Adaptable and detail-oriented professional with experience in security screening and retail sales. Known for effective communication and problem-solving skills. Prepared to drive improvements and optimize customer interactions in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Screener Tech
Harris Count Constable PCT 1
Houston, TX
07.2023 - Current
- Screened individuals for entry into secure facilities and events.
- Assessed and improved screening processes for efficiency and effectiveness.
- Trained new screeners on procedures and emergency response protocols.
- Interacted with the public to provide information about security protocols.
Retail Sales Associate
Aarmark
Houston, TX
07.2023 - Current
- Assisted customers with product selection and inquiries.
- Communicated promotions and sales information to customers effectively.
- Offered suggestions for additional items that may be of interest to customers.
- Maintained store organization and cleanliness for optimal shopping experience.
Education
High School Diploma -
Marcus
Pasadena, TX04-2000
Skills
- Access control
- Safety compliance
- Emergency response
- Crisis management
- Detail orientation
- Company processes and procedures
- Issue resolution
- Customer engagement
- Customer assistance
- Conflict resolution
Timeline
Screener Tech
Harris Count Constable PCT 1
07.2023 - Current
Retail Sales Associate
Aarmark
07.2023 - Current
High School Diploma -
Marcus