Ramona (Elaine) Hendrix
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Group Home Lead
EASTER SEALS BLAKE FOUNDATION
Tucson
10.2015 - Current
Assist members with daily living.
Ensured documentation and tracking accuracy for compliance and member support.
Attended appointments with members, communicated issues and progress to providers for coordinated care.
Maintain home and vehicle to provide a safe and comfortable environment for members.
Inform residential coordinator of any issues or concerns with home, staff or members.
Maintained up-to-date records for members to support their ongoing care and management.
Make sure medication is documented correctly. Train incoming staff on the home and members.
Help keep staff informed of any changes or updates.
Direct Support Professional
EASTER SEALS BLAKE FOUNDATION
Tucson
07.2010 - 03.2013
- Assisted individuals with daily living activities and personal care needs.
Education
Veterinary Assistant - Veterinary Science
Penn Foster Career School
Scranton, PA 10.2008 - 02.2009
Skills
- Medication administration
- Care planning
- Client-centered care
- Outcome monitoring
- Document accuracy
- Records management
- Staff development
- First aid certification
Timeline
Group Home Lead
EASTER SEALS BLAKE FOUNDATION
10.2015 - Current
Direct Support Professional
EASTER SEALS BLAKE FOUNDATION
07.2010 - 03.2013
Veterinary Assistant - Veterinary Science
Penn Foster Career School
10.2008 - 02.2009