RAMONA CHATMAN
Fresno,CA
Summary
Empathetic and compassionate with strong ability to build trusting relationships. Possesses foundational knowledge in addiction counseling and skilled in motivational interviewing and crisis intervention. Dedicated to making positive impact on individuals' recovery journeys.
Overview
3
3
years of professional experience
Work History
Intern
Comprehensive Addiction Programs
07.2025 - Current
- Conducted individual and group counseling sessions to support clients in recovery.
- Monitored patient behavior and provided support during therapeutic activities.
- Facilitated group therapy sessions, promoting engagement and positive interactions among participants.
- Developed strategies to de-escalate crisis situations, ensuring patient safety and well-being.
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Documented patient progress and communicated insights to the clinical team effectively.
Behavioral Health Technician
Touchstone Recovery Center
08.2024 - 01.2025
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Maintained patient records, documenting changes in patient condition.
- Assisted with medication administration and counting and pouring medications.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Senior Sales Associate
7-Eleven
12.2022 - 08.2024
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new cashiers, enhancing team performance and operational efficiency.
- Managed cash handling procedures, ensuring accuracy in transactions and accountability.
- Implemented inventory control measures, reducing discrepancies and optimizing stock levels.
- Developed promotional strategies to increase sales during peak seasons.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Collaborated with management on staff scheduling to align with business needs.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
Education
Certificate - Peer Support Training
CAPS Academy
01.2024
Certificate - Justice Involved For Peers Sectionalization
Painted Brain
Los Angeles, CA09-2025
Certificate - Alcoholism And Drug Abuse Counseling
Fresno City College
Fresno, CA12-2025
Skills
- Client support
- Crisis management
- Cultural Competence
- Process documentation
- Medication Administrator
- Relapse prevention
- Client confidentiality
- Motivational interviewing
- Substance use screening
- Substance detoxification
Timeline
Intern
Comprehensive Addiction Programs
07.2025 - Current
Behavioral Health Technician
Touchstone Recovery Center
08.2024 - 01.2025
Senior Sales Associate
7-Eleven
12.2022 - 08.2024
Certificate - Peer Support Training
CAPS Academy
Certificate - Justice Involved For Peers Sectionalization
Painted Brain
Certificate - Alcoholism And Drug Abuse Counseling
Fresno City College
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