Ramone Hayes
Albuquerque
Summary
I am a confident and motivated worker who likes to get things done. I have experience in leadership and not afraid lead individuals.
Overview
3
3
years of professional experience
Work History
Restaurant Worker
Szechwan
Albuquerque, NM
09.2025 - 05.2026
- Provided excellent customer service, effectively handling inquiries and resolving complaints.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained accurate cash register operations and processed payments swiftly for customer satisfaction.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Managed more than 6 tables at once
Cashier Trainer
Whataburger
Albuquerque, NM
05.2025 - 08.2025
- Trained new cashiers in customer service protocols and register operations.
- Ensured compliance with company policies and food safety standards during training sessions.
- Implemented efficient cash handling procedures to enhance transaction accuracy.
- Assisted management in developing training materials tailored to team needs.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
Shift Leader
Tropical Smoothie
Albuquerque, NM
12.2023 - 12.2024
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new team members on product preparation and service standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Assisted in creating a positive environment by fostering team collaboration and communication.
- Enhanced customer experiences by addressing concerns promptly and professionally.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Junior Sandwich Artist
SUBWAY®Restaurants
Albuquerque, NM
05.2023 - 08.2023
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers in selecting menu items, providing exceptional service.
- Operated cash register, accurately processing transactions and managing cash flow.
Education
High School Diploma -
La Cueva High School
Albuquerque, NM05-2026
Skills
- Cash handling proficiency
- Adaptability and resilience
- POS system operation
- Customer service
- Collaboration and teamwork
- Cleaning and organization
- Leadership and decision making
- Food handling
- Staff training
- Problem-solving
Timeline
Restaurant Worker
Szechwan
09.2025 - 05.2026
Cashier Trainer
Whataburger
05.2025 - 08.2025
Shift Leader
Tropical Smoothie
12.2023 - 12.2024
Junior Sandwich Artist
SUBWAY®Restaurants
05.2023 - 08.2023
High School Diploma -
La Cueva High School