Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramone Hill

Philadelphia,PA

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading, and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Burch Logistics
Philadelphia, PA
11.2022 - 03.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.

Package Handler

FedEx Ground
Philadelphia
11.2021 - 11.2022
  • Examined and inspected containers, materials, or products to ensure that product quality and packing specifications are met
  • Measured, weighed, and counted products and materials
  • Recorded product, packaging, and order information on specified forms and records
  • Sealed containers or materials, using glues, fasteners, nails, and hand tools
  • Assembled, line, and pad cartons, crates, and containers, using hand tools.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.

Baker

The Cheesecake Factory
Philadelphia
02.2021 - 10.2021
  • Checked products for quality and identify damaged or expired goods
  • Set oven temperatures, and placed items into hot ovens for baking
  • Combined measured ingredients in bowls of mixing, blending, or cooking machinery
  • Placed dough in pans, molds, or on sheets, and bake in production ovens or on grills
  • Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Decorated cakes with icing, sprinkles and other edible decorations.

Delivery Driver

Hughes Custom Logistics
Lansdale
10.2020 - 01.2021
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Turned in receipts and money received from deliveries
  • Read maps and follow written or verbal geographic directions
  • Verified the contents of inventory loads against shipping papers
  • Loaded and unloaded trucks.

Caregiver

Excel Home Care
Philadelphia
03.2018 - 05.2019
  • Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Bathed patients
  • Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.

Sales Associate

Walmart
Philadelphia
06.2012 - 07.2017
  • Greeted customers and ascertain what each customer wants or needs
  • Recommended, select, and help locate or obtain merchandise based on customer needs and desires
  • Computed sales prices, total purchases, and receive and process cash or credit payment
  • Prepared merchandise for purchase or rental
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.

Crew Member

Wendy's
Philadelphia
06.2013 - 11.2013
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware
  • Stored food in designated containers and storage areas to prevent spoilage
  • Portioned and wrap the food or place it directly on plates for service to patrons
  • Took and recorded temperature of food and food storage areas, such as refrigerators and freezers
  • Prepared a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures.

Crew Trainer/Crew Member

McDonald's Restaurant
Philadelphia
11.2012 - 02.2013
  • Communicated with customers regarding orders, comments, and complaints
  • Accepted payment from customers and make change as necessary
  • Requested and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper
  • Prepared daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures
  • Cleaned and organize eating, service, and kitchen areas.

Education

High School Diploma -

Frankford High School
Philadelphia, PA
06-2011

Some College (No Degree) -

Community College of Philadelphia
Philadelphia

Skills

  • Package scanning
  • Dispatch Communication
  • Load Balancing
  • Quality Assurance
  • Equipment Operation
  • Order Verification
  • Vehicle Maintenance
  • DOT Compliance
  • Positive Attitude
  • Exceptional written and verbal communication skills
  • Safe Driving Record
  • Payment Processing
  • Customer Needs Assessment
  • Product Promotions
  • Teamwork and Collaboration
  • Sales expertise
  • Promotional support
  • Product Sales
  • Upselling
  • Customer Complaint Resolution
  • Customer Service
  • Customer inquiries

Timeline

Delivery Driver

Burch Logistics
11.2022 - 03.2024

Package Handler

FedEx Ground
11.2021 - 11.2022

Baker

The Cheesecake Factory
02.2021 - 10.2021

Delivery Driver

Hughes Custom Logistics
10.2020 - 01.2021

Caregiver

Excel Home Care
03.2018 - 05.2019

Crew Member

Wendy's
06.2013 - 11.2013

Crew Trainer/Crew Member

McDonald's Restaurant
11.2012 - 02.2013

Sales Associate

Walmart
06.2012 - 07.2017

High School Diploma -

Frankford High School

Some College (No Degree) -

Community College of Philadelphia

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