Supported clients in developing professional values and behaviors. Assisted individuals in achieving personal goals through collaborative efforts.
Overview
19
19
years of professional experience
Work History
Security Charge/Lead Officer
Ascension All Saints Hospital
10.2024 - Current
Facilitated professional and courteous guest greetings to foster a welcoming environment.
Responded decisively to emergency situations, minimizing potential damage and injury.
Executed comprehensive patrols and monitoring of premises utilizing company vehicle, bicycle, and foot.
Delivered exceptional customer service by effectively addressing visitor inquiries and concerns regarding facility safety and access control procedures.
Cleaner
Shay's Cleaning Service
11.2018 - Current
Cleans commercial and residential facilities as a floater where needed most throughout operation of various locations.
Sweeps, mops, and vacuums floors; sanitizes and supplies restrooms.
MKE1 FC Associate 1
Amazon Fulfillment Center
08.2019 - 07.2024
Fulfills customers’ orders within the fulfillment center.
Focuses on the customer experience, quality, safety, and productivity.
Pick/pack orders ensuring inventory accuracy.
Backroom Supervisor / Meat Associate / Unloader
Walmart
09.2015 - 01.2019
Conducted one-on-one and group employee training in equipment operations, rules and regulations, and work and safety procedures.
Conferred with management or subordinates to resolve worker problems, complaints, or grievances, and reported behavioral issues when needed.
Communicated with other supervisors to coordinate operations and activities within or between departments.
Directed and coordinated the activities of up to 14 employees, daily.
Planned and established work schedules, assignments, and production sequences to meet production goals.
Material Handler
Sanmina
04.2007 - 01.2008
Advised retail customers or internal users on the appropriateness of parts, supplies, or materials requested.
Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
Issued or distributed materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Prepared products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
Provided assistance or direction to other stockroom, warehouse, or storage yard workers.
Received and counted stock items, and recorded data manually or using computer.
Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Education
Management Courses
Walmart
08.2017
Associate's Degree - Business Administration
University of Phoenix
06.2014
Skills
Spearheaded innovation management initiatives to drive organizational growth
Facilitated effective team collaboration to enhance project outcomes
Implemented safety protocols to ensure compliance with industry standards
Conducted comprehensive risk assessments to identify potential vulnerabilities
Accomplishments
Moab training tazer certified OC spray
QUALIFICATIONS
Completes administrative duties, such as operating a computer for scheduling and emailing, copying documents, faxing, and answering phones.
Records case notes and paperwork detailing employee evaluations, progress, and daily tasks, and effectively communicates with other departments when needed.
Creates individual improvement plans and coaches for improvement.
Develops and maintains relationships with parents, youth, and adults in helping to reach individual goals.
Experienced coordinating with school systems and mental health specialists to implement effective plans developed through consultation, professional evaluations, and more.
Designs and implements procedures to promote successful training and development.
Provides direct support to employees during scheduled shifts to ensure understanding.
Maintains safety, supervision, and order during activities.
Uses creative problem-solving skills to motivate individuals.
ADDITIONAL / VOLUNTEER
Minister – Bethlehem Temple of Kenosha | Kenosha, WI 6/2018 – present
Youth Assistant Chairman – Bethlehem Temple of Kenosha | Kenosha, WI 6/2018 – present
Caregiver – Private Household | Kenosha, WI 10/2005 – present