Ramone Neal
Port Huron
Summary
Authorized to work in the US for any employer.
Resourceful Automotive Technician highly productive in completing tasks efficiently. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Automotive Technician
ROCHESTER HILLS CHRYSLER JEEP DODGE
Rochester Hills
01.2025 - Current
- Conducted regular maintenance services such as oil changes, tire rotations, and brake inspections to ensure optimal performance and safety
- Repaired or replaced faulty components in accordance with manufacturer specifications and industry standards
- Utilized computerized diagnostic equipment to identify complex issues and provide accurate repair solutions
- Collaborated with service advisors to communicate repair recommendations to customers effectively
- Maintained detailed records of all repairs performed, parts used, and labor hours for billing purposes
- Ensured compliance with safety regulations by following proper procedures for handling hazardous materials and operating equipment
- Stayed updated on the latest automotive technology advancements through ongoing training programs and workshops
- Assisted in inventory management by monitoring stock levels of commonly used parts and placing orders as needed
- Contributed to a positive team environment by collaborating with colleagues on challenging repair projects or sharing knowledge/expertise
- Demonstrated strong problem-solving skills by identifying root causes of recurring issues and implementing effective solutions to prevent future occurrences
- Completed repairs within specified timeframes while maintaining high-quality workmanship
Quality Inspector
Manga ev
Saint Clair
09.2024 - 10.2024
- Inspecting parts for defects or damages.
- Recording any findings by writing them down via paperwork provided.
- Certifying all parts once determined they meet the quality expectations.
- Conducted thorough inspections of products and materials to ensure compliance with quality standards
- Performed visual inspections, measurements, and tests on finished goods and raw materials
- Identified defects, non-conformities, or deviations from specifications and documented findings
- Assisted in the development of inspection checklists and standard operating procedures (SOPs)
Assembly Line Production Worker
ZF Axle Drives Marysville, LLC
Marysville
07.2024 - 09.2024
- Operated assembly line machinery and equipment to assemble products according to production specifications
- Performed quality checks on finished products to ensure they meet company standards
- Maintained a clean and organized work area, following safety protocols and guidelines at all times
- Collaborated with team members to achieve daily production targets and deadlines
- Assisted in troubleshooting equipment issues, minimizing downtime and maximizing productivity
- Followed standard operating procedures (SOPs) for product assembly, ensuring consistency and efficiency
VOE Specialist
United Wholesale Mortgage
Pontiac
05.2024 - 07.2024
- Calling out and verifying employment for clients trying to get a mortgage.
- Helping brokers with any issue that may occur in the process.
- Using 3rd party companies such as Experian, true work and the work number to verify employment.
- Managed and coordinated daily operations, ensuring smooth workflow and efficient processes
- Developed and implemented operational strategies to optimize productivity and reduce costs
- Monitored key performance indicators (KPIs) to track progress and identify areas for improvement
- Utilized data analysis tools to analyze operational metrics, identify trends, and make data-driven decisions
- Implemented quality control measures to maintain high standards of product/service delivery
- Collaborated with cross-functional teams to streamline operations and enhance overall efficiency
Tire Technician
Discount Tire
Fort Gratiot Township
05.2022 - 04.2024
- Performed tire installations, rotations, and repairs for a high volume of vehicles on a daily basis
- Utilized specialized tools and equipment to ensure accurate balancing and alignment of tires
- Inspected tires for wear, damage, or punctures, recommending appropriate solutions to customers
- Maintained inventory of tires and related supplies, ensuring availability for customer needs
- Assisted in the selection and purchase process by providing expert advice on tire options based on vehicle specifications and customer preferences
- Collaborated with team members to meet service goals and maintain efficient workflow in a fast-paced environment
- Followed safety protocols at all times to prevent accidents or injuries during tire services
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring overall satisfaction
Pepsi Merchandiser
PepsiCo
Port Huron
03.2021 - 06.2022
- Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
- Coordinated with vendors for returns or exchanges of damaged or incorrect merchandise
- Monitored expiration dates of perishable goods and rotated stock accordingly to minimize waste
Sandwich Artist
Subway
Port Huron
09.2020 - 03.2021
- Prepared and assembled sandwiches according to customer specifications, ensuring accuracy and efficiency
- Maintained cleanliness and sanitation standards in food preparation areas, following health and safety regulations
- Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items
- Operated cash register accurately for order processing, handling payments, and providing change to customers
- Managed inventory levels of ingredients and supplies to ensure availability during peak hours
- Collaborated with team members to maintain a smooth workflow during busy periods
- Followed standardized recipes for sandwich assembly to maintain consistency in taste and presentation
- Handled food products safely by following proper storage procedures and expiration date monitoring
- Adhered to portion control guidelines when adding toppings, condiments, or sauces on sandwiches
- Assisted in training new employees on sandwich preparation techniques and company policies
Sales Associate
Party City Corporation
Fort Gratiot Township
09.2019 - 09.2020
- As a sales associate at party city I stocked the shelves.
- Cleaned the store.
- Helping with inventory in the back of the store and occasionally rang people out.
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Collaborated with cross-functional teams such as marketing and operations to implement promotional campaigns effectively
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Education
Port Huron High School
Port Huron , Mi Trade school - Automotive Technology
St Clair tec
Marysville, MI05.2021
Skills
- Microsoft Outlook
- Retail sales
- Oil change
- Light maintenance
- Manufacturing
- Quality Control
- Merchandising
- Food service
- Cash handling
- Mechanical Knowledge
- Detailing
- Cleaning
- Quality Inspection
- Brake inspection
- Diagnostic equipment
- Safety compliance
- Vehicle inspection
- Problem solving
- Attention to detail
- Warranty procedures
- Bay maintenance
- Diagnosis and repairs
- Troubleshooting skills
- Suspension systems understanding
- Brake systems knowledge
- Heating and air conditioning
- Coolant flushes
- Repair quotes
- Valid Driver's license
Timeline
Automotive Technician
ROCHESTER HILLS CHRYSLER JEEP DODGE
01.2025 - Current
Quality Inspector
Manga ev
09.2024 - 10.2024
Assembly Line Production Worker
ZF Axle Drives Marysville, LLC
07.2024 - 09.2024
VOE Specialist
United Wholesale Mortgage
05.2024 - 07.2024
Tire Technician
Discount Tire
05.2022 - 04.2024
Pepsi Merchandiser
PepsiCo
03.2021 - 06.2022
Sandwich Artist
Subway
09.2020 - 03.2021
Sales Associate
Party City Corporation
09.2019 - 09.2020
Port Huron High School
Trade school - Automotive Technology
St Clair tec