Ramonia Lemonias
Bear,DE
Summary
Dynamic Product Owner with over 15 years of experience leading cross-functional teams in the financial industry, specializing in Agile and Scrum methodologies. Recognized for a proven ability to deliver innovative solutions that optimize workflows and drive measurable business outcomes while effectively managing backlog and engaging stakeholders. Expertise in translating complex requirements into actionable user stories and product features enhances team collaboration and project success. Committed to adapting to evolving requirements and prioritizing key deliverables to consistently exceed stakeholder expectations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Product Owner – Senior Associate II
JPMorgan Chase
Newark, DE
02.2019 - 05.2025
- Led Agile teams to deliver KYC user products, increasing operational efficiency and reducing redundancies by 30%.
- Developed and prioritized product backlog, user stories, and acceptance criteria, to guide development teams effectively through iterations resulting in 98% on-time delivery of product enhancements.
- Coordinated with stakeholders across Compliance, Technology, and Business to ensure alignment and timely delivery.
- Drove process improvements that improved workflow responsiveness and user satisfaction.
- Supported all phases of testing cycles (UAT, regression, system, production validation, and implementation), ensuring product quality and compliance.
- Collaborated with UX/UI designers to create user-centered designs that improved customer experience and engagement.
Business Analyst & Reporting Manager
JPMorgan Chase
Newark, DE
09.2012 - 07.2017
- Managed project scope and requirements for regulatory and AML policy updates, achieving 95% compliance rate.
- Authored business and functional requirements documents, user training manuals, and interface specifications for KYC onboarding.
- Led weekly status meetings and facilitated JAD sessions, improving stakeholder engagement and project transparency.
- Developed UAT test cases and coordinated defect resolution, reducing product-related customer complaints by 25%.
KYC Project/Process Lead
JPMorgan Chase
Newark, DE
10.2004 - 09.2012
- Managed client due diligence and coordinated stakeholder participation in KYC processes, supporting successful onboarding of high-value clients.
- Monitored project progress and quality, implementing corrective actions that improved delivery timelines by 15%.
- Trained new hires and conducted quality checks, ensuring 99% accuracy in regulatory documentation.
- Led projects for defect remediation and system upgrades, enhancing product reliability and user experience.
Education
Some College (No Degree) -
Temple University
Philadelphia, PASkills
- Agile product development
- Project management tools proficiency
- User story mapping
- MS Office Suite
- Release planning
- Business analysis
- Product backlog management
- User acceptance testing
- User story creation
- Customer empathy
Certification
Project Management Fundamentals Certificate - International Institute for Learning, Inc.
Timeline
Product Owner – Senior Associate II
JPMorgan Chase
02.2019 - 05.2025
Business Analyst & Reporting Manager
JPMorgan Chase
09.2012 - 07.2017
KYC Project/Process Lead
JPMorgan Chase
10.2004 - 09.2012
Some College (No Degree) -
Temple University