Ramonito Labajo
Taguig City,Metro Manila
Summary
Dedicated customer service representative with fluent English communication skills. Committed to resolving customer concerns efficiently and building rapport across diverse cultural backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
NCH Manila Customer Services Inc
Pasay City, Metro Manila
08.2023 - Current
- Assisted customers through phone, email, and chat support.
- Demonstrated excellent verbal and written English communication skills.
- Resolved customer concerns efficiently while maintaining professionalism.
- Built rapport with customers from various cultural backgrounds.
- Consistently met quality and performance targets.
Education
Bachelor of Secondary Education Major in English - Major in English
Eastern Visayas State University
Burauen Leyte07-2021
Master of Education Major in Educational Management - Major in Educational Management
National Teachers College
Manila06-2026
Skills
- Fluent English Communication
- Customer Service Excellence
- Active Listening
- Teaching and Coaching Ability
- Computer Literacy
- Online Communication Tools
- Time Management
- Interpersonal Skills
Certification
- Certificate in Teaching English to Speakers of Other Languages
Timeline
Customer Service Representative
NCH Manila Customer Services Inc
08.2023 - Current
Bachelor of Secondary Education Major in English - Major in English
Eastern Visayas State University
Master of Education Major in Educational Management - Major in Educational Management
National Teachers College