Open To Work
Stacey Davis
Anthem,AZ
Summary
Results-oriented, dedicated, and adaptable professional with a passion for continuous learning, a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills, known for leveraging analytical thinking, and creativity to solve problems. Eager to contribute to a dynamic team, and help support organizational goals.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
USAA
Phoenix, USA
03.2026 - Current
- Answered phone calls for Property First Notice of Loss.
- Handled Homeowner, Renter's, Valuable Personal Property loss claims.
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
- Transferred calls to Claims Adjuster's as needed.
- If a member called in and was unhappy, I would utilize my excellent customer service skills to see if I could diffuse the situation and if not I would transfer them to a manager or someone who may be able to assist them further.
Teaching Assistant
Great Hearts-Anthem Archway
Anthem, USA
06.2022 - 12.2024
- Provided one-on-one support to struggling students who needed extra help to build confidence.
- Provided help to struggling students in the classroom (or pulled them outside of classroom), to facilitate extra learning opportunities for learning the coursework and classroom material.
- Maintained a positive learning environment for students with diverse backgrounds.
- Enforced school and classroom rules to promote positive behavior amongst students.
- Attended staff meetings and professional development workshops to constantly strive for improvement.
College Recruitment Coordinator
SunTrust Bank now Truist
Atlanta, USA
06.2001 - 09.2003
- Establish and cultivate strong relationships with university staff.
- Organized recruiting events, such as career fairs and networking opportunities, on college campuses.
- Attended many career fairs and conducted on campus interviews.
- Organized final round interviews in Atlanta. This included coordinating hotel, flights, rides to/from airport for candidates and coordinating schedules of all the interviewers.
- Coordinated and attended the Final Round Happy Hour and Breakfast for candidates.
- Prepared offer letters for selected candidates, following internal policies and procedures.
- Coordinated pre-employment background checks, drug tests, or other pre-employment screening tasks as required.
- Maintained effective communication with candidates throughout entire recruitment process, until their moves to Atlanta and their first official day.
Executive Administrative Assistant
Wachovia Bank
Atlanta, USA
01.1997 - 05.2001
- Responsible for maintaining and managing the daily calendars of four Area Managers. Including, but not limited to: scheduling meetings, blocking time to do work, time out of office, as well as PTO.
- Drafted correspondence on behalf of executives, including emails and letters.
- Established close relationships to facilitate communication effectively between different departments in the organization.
- Maintained confidential files, documents, and records in an organized manner.
- Conducted research projects and compiled findings for executive review.
- Streamlined process for multiple reports, which saved time on monthly reports.
Education
BBA - Business Management
Georgia State University
Atlanta, GA05-2001
Skills
- Fluent English communication
- Exceptional written and verbal communication skills
- Proficiency in Microsoft office
- Multitasking Abilities
- Organization and time management
- Decision-making
- Self-Directed
- Resume screening
- Campus recruiting
- Interviewing techniques
- New hire paperwork processing
- Onboarding processes
- Background checks
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$52000/yr - $65000/yrTimeline
Customer Service Representative
USAA
03.2026 - Current
Teaching Assistant
Great Hearts-Anthem Archway
06.2022 - 12.2024
College Recruitment Coordinator
SunTrust Bank now Truist
06.2001 - 09.2003
Executive Administrative Assistant
Wachovia Bank
01.1997 - 05.2001
BBA - Business Management
Georgia State University