Ramon Joel Farfan
San Diego,CA
Summary
Dynamic manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Team Leader-Food and Beverage Specialist
Target
03.2024 - 11.2025
- Maximized performance by monitoring daily activities and mentoring team members.
- Demonstrated a service culture that prioritizes the guest experience.
- Adhered to health and safety standards while handling food and beverages.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
General Manager, 08/2019 to 10/2021
GTM Wholesale Liquidators
05.2022 - 12.2023
- Flexibility in managing other locations.
- Reduced financial inconsistencies while assessing and verifying inventory.
- Managed budget implementations, employee reviews, training, schedules, and payroll for over 50 employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch customer attention.
- Cultivated and strengthened lasting client relationships using string issue resolution and dynamic communication skills.
Shift Manager
Ace Parking
01.2022 - 05.2022
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep operating smoothly and set a positive example to the shift team in a high demand downtown hotel.
- Trained and mentored new employees to maximize team performance.
Manager
Express Factory Outlet
06.2015 - 03.2017
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees for other locations.
- Assisted in organizing and overseeing assignments in a new out of state location.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Manager
Polo Ralph Lauren Factory Store
09.2013 - 01.2015
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Implemented systems and procedures to increase sales which surpassed daily goals.
- Established and cultivated solid business relationships with new or existing customers enhancing Polo
Loyalty program from 60% to an average of 80% or higher. - Held trainings for RFID system procedures to sales associates and other managers.
- Managed inventory and receiving operations to maintain optimal stock levels and exceeded expected demands.
Assistant Manager
Gap Outlet
03.2009 - 05.2013
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits that improved sales for 3 consecutive years.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
GED -
California
San Diego, CA2018
Skills
- Inventory controls
- Training and mentoring
- Schedule Management
- Team Building
- Budgeting and forecasting
- Risk analysis and management
- Cost reduction strategies
- Multitasking and Prioritization
- Verbal and Written Communication
- Superior attention to detail
Timeline
Team Leader-Food and Beverage Specialist
Target
03.2024 - 11.2025
General Manager, 08/2019 to 10/2021
GTM Wholesale Liquidators
05.2022 - 12.2023
Shift Manager
Ace Parking
01.2022 - 05.2022
Manager
Express Factory Outlet
06.2015 - 03.2017
Sales Manager
Polo Ralph Lauren Factory Store
09.2013 - 01.2015
Assistant Manager
Gap Outlet
03.2009 - 05.2013
GED -
California