Ramon Nelson Marrero Avila

• Supported other departments such as production or quality control as needed, fostering a collaborative working environment focused on shared success.
• Worked closely with manufacturers'' representatives to ensure accurate understanding of equipment specifications while addressing warranty concerns when necessary.
• Ensured safety standards compliance by adhering to company policies and industry regulations during all maintenance tasks.
• Conducted thorough inspections of equipment to identify potential issues before escalating into costly repairs or downtime.

• Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.

• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.

Processed and managed daily incoming and outgoing shipments, ensuring on-time delivery to customers and partners.

Inspected products for defects and damages before shipping to ensure accuracy and quality.

Used inventory management systems to track stock levels, updated shipment information, and maintained accurate records.

Collaborated with delivery drivers and freight companies to resolve shipping delays and discrepancies.

Trained new staff on warehouse processes, safety protocols, and shipping procedures.

Material Handler