Ramses Offley
Henderson,NV
Summary
Dynamic and results-driven professional with exceptional communication and strong empathy, honed through roles at Target and Prodigium Corporation. Proven ability to enhance customer satisfaction and streamline operations, exemplified by reducing wait times and increasing sales through effective upselling. Committed to fostering positive guest relations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Seasonal Guest Advocate
Target
Reno, NV
11.2024 - 01.2025
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Resolved customer complaints promptly, fostering positive relationships and increasing satisfaction levels.
- Entrusted with finalizing cashier operations during closing hours.
- Executed cart pushing tasks efficiently on Black Friday.
Receptionist, Accounts Receivable
Prodigium Corporation
Las Vegas, NV
05.2024 - 08.2024
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Server
Breakfast Junkies
Henderson, NV
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
General Labor Construction Worker
RAO Construction
Las Vegas, NV
05.2025 - 01.2026
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Played a key role in the completion of numerous successful construction projects by effectively working with team members, supervisors, and clients alike.
Cashier
Allegiant Stadium - Fukuburger
Las Vegas, NV
05.2022 - 08.2022
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Met customer needs through polite, friendly and attentive service.
Education
High School Diploma - undefined
Desert Oasis High School
Las Vegas, NVAssociate of Business Administration - undefined
University of Nevada
Reno, NVSkills
Exceptional communication
Strong empathy
Stress tolerance
Guest relations
Timeline
General Labor Construction Worker
RAO Construction
05.2025 - 01.2026
Seasonal Guest Advocate
Target
11.2024 - 01.2025
Receptionist, Accounts Receivable
Prodigium Corporation
05.2024 - 08.2024
Server
Breakfast Junkies
05.2023 - 08.2023
Cashier
Allegiant Stadium - Fukuburger
05.2022 - 08.2022
High School Diploma - undefined
Desert Oasis High School
Associate of Business Administration - undefined
University of Nevada