Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Ramses Villegas

Harmony,FL

Summary

Proven track record of enhancing customer experiences and streamlining operations, evidenced during my tenure at JCPenney. Leveraging bilingual capabilities and sales proficiency, I excel in dynamic environments, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in product merchandising and fostering positive interactions, I consistently exceed employer expectations.

Overview

1
1
year of professional experience

Work History

Seasonal Retail Associate

JCPenney
Orlando, FL
10.2024 - 01.2025
  • Asset Recovery, Curbside Pick-Up, Greeting Customers.
  • Addressed customer questions and concerns regarding products and services.
  • Training in picking and packing orders, stocking, and inventory.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Organized backroom storage areas for efficient access to merchandise.

Warehouse Associate/Overnight Stocker

Everest Concepts
Orlando, FL
03.2024 - 10.2024
  • Offloaded trucks, stocked drinks for events, and carried out both cooler and inventory duties.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.

Crew Member

McDonald's
Saint Cloud, FL
10.2023 - 03.2024
  • In the back of the house, I prepped food, took drive-thru orders, handled curbside pick-up, and occasionally managed the cash register.
  • Upheld high standards of productivity and quality in operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Restocked kitchen supplies including food products and utensils.

Education

Associate of Science - Human Resources Management

Valencia College
Orlando, FL
01-2026

High School Diploma -

Harmony High School
Harmony, FL
05-2023

Skills

  • Bilingual
  • Damaged goods processing
  • Positive and engaging demeanor
  • Reliability
  • Sales proficiency
  • Product merchandising
  • Hospitality and accommodation
  • Verbal and written communication

Affiliations

  • Gym
  • Soccer
  • Languages

Languages

Spanish
Native/ Bilingual
French
Limited

Timeline

Seasonal Retail Associate

JCPenney
10.2024 - 01.2025

Warehouse Associate/Overnight Stocker

Everest Concepts
03.2024 - 10.2024

Crew Member

McDonald's
10.2023 - 03.2024

Associate of Science - Human Resources Management

Valencia College

High School Diploma -

Harmony High School

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Ramses Villegas