Ramsés Cuéllar
MBA | Master of Finance | Bachelor In International Relations
Mexico City
Summary
Experienced corporate management professional with a proven track record of effectively overseeing office operations and enhancing administrative processes. Recognized for creating collaborative environments that drive high-impact results. Reliable team leader excelling in project management and possessing exceptional organizational skills, adapting seamlessly to changing needs.
Overview
17
17
years of professional experience
2035
2035
years of post-secondary education
2
2
Certifications
Work History
Corporate Office Director
BBVA México
11.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Business Banking Director
BBVA México
09.2020 - 11.2022
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Strategy Director
BBVA México
03.2018 - 09.2020
- Increased company revenue by developing and implementing strategic plans for business growth.
- Look at the market conditions, trends, competitors, and potential business opportunities
- Enhanced customer satisfaction with targeted marketing campaigns tailored to specific demographics.
- Implemented best practices in project management, ensuring timely delivery of critical initiatives while mitigating risks.
- Navigated complex regulatory environments to ensure full compliance with industry standards while minimizing operational disruptions.
Associate Director, GTB
Scotiabank
06.2013 - 03.2018
- Assisted in the development of marketing materials for promotional campaigns targeting potential clients or investors in coordination with other departments.
- Served as the primary liaison between executive leadership, staff members, and external stakeholders for seamless information exchange.
- Lead and motivate the senior team of Business Banking Relationship Managers
- Direct, plan, and implement activities to ensure continuing operations
- Expanded market reach by conducting comprehensive industry research and identifying potential growth opportunities.
Senior Business Banking Manager, GTB
Scotiabank
10.2012 - 05.2013
- Managed a diverse portfolio of business clients, maintaining strong relationships and anticipating needs.
- Partnered with key stakeholders such as government agencies, industry associations, and community organizations to position the bank as a trusted financial institution for businesses.
- Implemented innovative client retention strategies, resulting in increased loyalty and overall revenue growth.
- Led a team of banking professionals to exceed sales targets and achieve high levels of performance.
Relationship Manager, GTB
Scotiabank
04.2008 - 09.2012
- Strengthened client relationships by providing timely and accurate financial advice, leading to increased customer satisfaction.
- Collaborated with cross-functional teams to develop new products and services tailored to the needs of relationship banking customers.
- Managed a diverse portfolio of high-net-worth clients, resulting in expanded revenue growth.
- Identified opportunities for cross-selling additional bank products, driving business growth through strategic sales efforts.
Education
MBA -
Universidad Iberoamericana, Business School
08.2017 - 12.2019
Master in Finance -
Universidad De Londres
08.2016 - 09.2018
Bachelor of Arts - International Relations
Tecnológico De Monterrey
08.2002 - 12.2008
High School Diploma - undefined
Sunnyslope High School
Diploma of Education - Real Estate e-Property Management
University of Miami, Herbert Business School
Diploma of Education - Leadership & Management
IPADE, Business School
Skills
Critical Thinking
Complex Problem Solving
Team leadership
Social Perceptiveness
Negotiation
Excellent communication
Active Listening
Customer relations
Mathematics
Decision-making
Management of financial resources
Adaptability and flexibility
Certification
Real Estate e-Property Management, University o Miami
Timeline
Real Estate e-Property Management, University o Miami
12-2023
Leadership & Management, IPADE Business School
11-2023
Corporate Office Director
BBVA México
11.2022 - Current
Business Banking Director
BBVA México
09.2020 - 11.2022
Strategy Director
BBVA México
03.2018 - 09.2020
MBA -
Universidad Iberoamericana, Business School
08.2017 - 12.2019
Master in Finance -
Universidad De Londres
08.2016 - 09.2018
Associate Director, GTB
Scotiabank
06.2013 - 03.2018
Senior Business Banking Manager, GTB
Scotiabank
10.2012 - 05.2013
Relationship Manager, GTB
Scotiabank
04.2008 - 09.2012
Bachelor of Arts - International Relations
Tecnológico De Monterrey
08.2002 - 12.2008
High School Diploma - undefined
Sunnyslope High School
Diploma of Education - Leadership & Management
IPADE, Business School
Diploma of Education - Real Estate e-Property Management
University of Miami, Herbert Business School