Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramsey Fortner

Cartersville,GA

Summary

Experienced in delivering exceptional customer care, I am dedicated to providing an enjoyable experience for customers. Currently a stay-at-home mom of five, I am seeking night shift employment to support my family while pursuing my passion for serving others.

Overview

7
7
years of professional experience

Work History

Initiative Associate/ Client Care

SignatureFD
1230 Peachtree St NE Ste 1800 Atlanta, GA 30309 U
03.2021 - 01.2023
  • Provided comprehensive support during the onboarding process for new clients, ensuring smooth transitions into our services or programs.
  • Identified opportunities for improvement within the department and implemented effective solutions for better client care.
  • Conducted thorough research to provide accurate information and resolve complex issues for clients efficiently.
  • Streamlined processes for increased efficiency, while managing client accounts and maintaining accurate records.

Bookkeeping

Georgia Landscape
Kennesaw, GA
09.2020 - 03.2021
  • Operate computers programmed with Quickbooks to record, store, and analyze information
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
  • Receive, record, and bank cash, checks, and vouchers
  • Code documents according to company procedures
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures
  • Communications with team through LMN software and Outlook

Server/ Bartender

Taco mac
Marietta, GA
06.2017 - 08.2019
  • Written and verbal communication with coworkers and customers
  • Team work to provide the best experience
  • Resolving conflict
  • Clientele relationship
  • Professionalism
  • Persistence

Server

La Cocina
Acworth, GA
11.2015 - 04.2017
  • Professionalism
  • Resolving conflict
  • Clientele relationship
  • Team work to provide best experience
  • Written and verbal communication with customers and coworkers
  • Persistence

Education

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GA Highlands
Marietta, GA

Skills

  • Strong work ethic
  • Passionate desire to serve
  • Problem solving
  • Organization
  • Dedication
  • Collaboration

Timeline

Initiative Associate/ Client Care

SignatureFD
03.2021 - 01.2023

Bookkeeping

Georgia Landscape
09.2020 - 03.2021

Server/ Bartender

Taco mac
06.2017 - 08.2019

Server

La Cocina
11.2015 - 04.2017

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GA Highlands

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Ramsey Fortner