Font Desk Receptionist
American Red Cross
- As a front desk receptionist at the American Red Cross, I welcome and support donors through each step of the donation process, ensuring a seamless and reassuring experience
- I oversee donor interactions from the moment they arrive, guiding them through sign-ins at the front desk and ensuring they feel welcomed and supported
- I assist with registration, provide comfort during the donation process, and monitor donor well-being post-donation
- I handle follow-up calls to check on their recovery and assist with scheduling future appointments
- Additionally, I maintain a safe and sanitary environment by preparing and cleaning donation areas
- This role has honed my organizational and interpersonal skills, emphasizing the vital impact of blood donation on our community's health and safety.
