Ramsses Barajas Sanchez
Saint Clair,MN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Manager
AutoZone
Mankato, Minnesota
08.2020 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
Material Handler
FedEx Express
Salt Lake City, Utah
05.2019 - 08.2020
- Received and distributed incoming materials to designated areas.
- Maintained accurate inventory records of all received items.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Collaborated with supervisors to develop efficient methods for storing goods.
Education
High School Diploma -
Frontier High School
Bakersfield, CA05-2019
Skills
- Task Delegation
- Operational Efficiency
- Goal Setting
- Staff Training
- Customer Relations
- Customer Service
- Bilingual (Spanish)
Timeline
Manager
AutoZone
08.2020 - Current
Material Handler
FedEx Express
05.2019 - 08.2020
High School Diploma -
Frontier High School