Ramya Jayasekaran
cedar park,TX
Summary
Adept at front office management and relationship building, I significantly enhanced office efficiency and client satisfaction at Syntel Ltd. Skilled in Microsoft Office and maintaining confidentiality, my proactive approach led to improved operational workflows and positive client interactions, showcasing my ability to excel in dynamic administrative roles.
Overview
2017
2017
years of professional experience
Work History
Front Office/ Administrative Assistant
Syntel Ltd
- Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
- Safeguarded company information by maintaining strict confidentiality in all matters related to client accounts and internal operations.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Contributed to a professional office environment by greeting visitors courteously and directing them to the appropriate personnel or resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Teacher
Ours Ladys Primary School
Chennai
07.2013 - 05.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
Education
MBA - Human Resources Management
Madras University
Chennai05.2010
Bachelor Of Science - Dietetics
Madras University
Chennai05.2006
Skills
- Maintaining records
- Reception duties
- Meeting preparation
- File organization
- Scheduling appointments
- Travel arrangements
- Office organization
- Mail sorting
- Schedule coordination
- Meeting scheduling
- Call forwarding
- Office supplies inventory management
- Maintaining confidentiality
- Front office management
- Filing
- Office supplies ordering
- Appointment confirmation
- Excel spreadsheets
- Telephone and email etiquette
- Active listening
- Relationship building
- Office administration
- Microsoft office
Timeline
Teacher
Ours Ladys Primary School
07.2013 - 05.2016
Front Office/ Administrative Assistant
Syntel Ltd
MBA - Human Resources Management
Madras University
Bachelor Of Science - Dietetics
Madras University