Ramya Rajamanickam

Priority Initiatives: I am the Project Manager for one of the AP’s projects like Transition to Term License from Perpetual, a high-priority initiative ensuring alignment with organizational goals and timely delivery and focusing on stakeholder communication, project tracking, and monitoring through dashboards and KPIs.
Cross-Functional Collaboration: Led multiple initiatives involving diverse teams beyond BizApps, including Business Model, Online Products, Release Management, Training Services, Web Services, and Transactional Apps.
Scrum Team Coaching: Coached and mentored several Scrum teams, including cross-functional groups, notably during the Student and Home Subscription with Auto-Renewal project, to drive agile best practices and high performance.
Complex Project Management: Oversaw complex, multi-year technical projects such as REACT Migration, Intact Retirement, and UI initiatives like Perp to Term & Home to subscription projects ensuring successful end-to-end delivery.
Process & Documentation Excellence: Established robust processes and comprehensive documentation for online training course releases, setting a strong foundation for future project success.
Performance Metrics & Dashboards: Designed and implemented custom delivery metrics and performance dashboards to significantly improve transparency into team performance, velocity, throughput, and delivery health.
Data-Driven Decision Making: Leveraged data-driven insights to identify improvement areas, optimize team velocity, and highlight strengths, fostering continuous improvement and informed decision-making.
Strategic Planning & Resource Management: Collaborated with Product Owners and Development Managers on Multi Release Plans (MRPs) and led monthly capacity planning meetings to ensure optimal resource allocation.
Enterprise Program Leadership: Led mission-critical, enterprise-wide programs, including year-end pricing changes, large-scale data refresh initiatives, and online training course releases with broad organizational impact.
Stakeholder Communication: Maintain strong, effective communication with stakeholders at all levels, ensuring project alignment, transparency, and successful outcome.

• Conducts and effectively participates in sprint planning, task estimates, task sequencing, sprint reviews and retrospectives
• Develop, implement and manage team metrics, evaluate team metrics and make effective recommendations or improvements
• Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development.
• Determining and defining clear deliverables, roles and responsibilities for team members .
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Served as technical liaison, supporting engineering, management, quality assurance teams.
• Communicate proactively with all involved personnel and create solutions, and implement efficiency improvements.
• Proactively identifies and tracks project risk and develops mitigation plans to manage risk.

• Work and lead Complex projects and develop strategic and tactical Solutions
• Reviews and validates requirements and technical specifications
• Mentors and provides training assistance to Associate QA Engineers communicates professionally at all levels within and outside of the organization
• Strong knowledge of Estimation, Test Strategy development, Test Planning, defect reporting and Test Case design techniques for high complex initiatives
• Manage testing efforts across many varied projects and tasks under tight deadlines

• Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control
• Through understanding of software quality activities throughout the software development life cycle (SDLC)
• Proficient across key testing phases such as Functional, Unit, Integration, System, Regression, Load, Backend, and UAT
• Proficient in creating test plans, scripts, and test cases from business requirements, and skilled in collaborating with developers and business analysts to refine test scenarios

• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Analyzed existing systems and databases and recommended enhancements to solve business needs

• Performed root cause analysis and Technical troubleshooting.
• Served as primary point of contact for support relating to owned solutions and products.
• Documented reported faults and bugs for referral to development staff's use in iterative updates.