RAMYA VENKATESH
Dallas
Summary
Experienced QA engineer with a strong background in quality assurance management and automation at Amazon. Achieved over 98% success rate in product launches while minimizing product escape bugs. Proficient in automation and project management, ensuring high-quality standards across various platforms. Demonstrated ability to mentor teams and drive continuous improvements in processes.
Overview
20
20
years of professional experience
Work History
Senior QA Engineer
Amazon
Dallas
10.2020 - Current
- Leading and delivery of quality engineering efforts for Amazon Devices & Connectivity OS, validating core system features and product delivery across numerous successful Fire TV, Fire TV Stick, and Echo Show programs, consistently achieving excellence in quality by achieving around 95% success and no bug escape rate in post product launch.
- Driving end-to-end test strategy for device OS features, covering functional, system, integration, and regression testing across multiple device programs.
- Partnering with SDE, Product, and Program teams to define test scope, quality gates, and release readiness criteria.
- Designing and implementing scalable automation using Python, Decaf, and Gator UI, building core Decaf and Gator libraries from scratch and increasing automation coverage to 90%.
- Building and maintaining robust automated test suites for system-level, connectivity, and device workflows reducing manual regression effort by 80% through continuous automation expansion.
- Integrating Pre-CI automated tests into CI/CD pipelines, enabling faster feedback and improved release confidence.
- Single threaded POC to drive release escape analysis process, retrospective docs and MBR initiatives for team.
- Performing OS-level validation including feature verification, backward compatibility, upgrade testing, and multi-device testing across 10+ device variants.
- Testing complex connectivity workflows to validate scenarios for Bluetooth classic, A2DP/HID/HOGP profiles specific features by validating the scenarios using Arduino board remote connectivity, IDC-777, NRF- Devices on Fire-TV’s and 3-P TV's.
- Reviewed requirements, design documents, and architecture proposals to shift quality left and proactively prevent high-severity defects before code freeze.
- Mentored team members on test design, automation best practices, and defect prevention strategies.
- Driving continuous improvements in test efficiency, execution time, and environment stability.
- Owning end-to-end Bluetooth validation (pairing, streaming, reconnection, multi-device) across Fire OS and Vega OS platforms and interop testing.
- Automating real-world user scenarios by controlling physical devices through an Arduino-based IR remote system, enabling true end-to-end hardware validation.
- Designing automation that interacts directly with hardware and firmware layers, beyond traditional app-level testing.
- Using professional Bluetooth test equipment including IDC-777 and Nordic NRF devices to simulate peripherals and validate low-level Bluetooth behavior.
- Performing protocol-level testing, log analysis, and packet-driven validation for Bluetooth Classic and BLE workflows.
Senior QA Engineer
Enexus Global
San Jose
10.2019 - 02.2020
- End-to-End expertise on Test life cycle in agile product lifecycle which includes documenting test cases, conducting testing, evaluating test results, and tracking and managing defects life cycle.
- Delivered complete end-to-end testing on release features, which includes web application testing, mobile app testing (iOS/Android), Localization testing, Accessibility testing, Integration testing, Compatibility testing for Web/Mobile and Regression testing.
- Participated in bug triage process, addressed production defects, and performed regression testing.
- Collaborated with product owner to clarify requirements and enhance test coverage.
- Provided feedback on tested features and ensured quality for releases.
- Collaborated with Google as a client to address project needs.
- Experience in working on Gmail and Google chat applications and expertise in the products.
Senior QA Consultant
Tridius Technologies
Dallas
07.2018 - 06.2019
- Delivered in building best QA practices across team by implementing effective methodologies and approach in testing Azure based MVC applications for clients in finance domain.
- Delivered Testing and supporting automation and testing of Azure DevOps CI/CD pipeline for releases.
- Complete ownership and sole QA contributor in both the projects and delivered with utmost quality of product.
- Provided enhancements and identified gaps in the product during QA phase and reported to product management/Dev team.
- Worked with two clients from financial domain (Credit Union, financial accounting software firms).
- Received lot of appreciation from clients on timely delivery and quality of highest caliber.
- Collaborated with client Credit Union on QA strategies.
Mobile QA Engineer
Excentus PDI
Dallas
02.2018 - 06.2018
- Delivered in building and testing our White Label Mobile Apps thru JSON on both iOS and Android Platform.
- Testing on iOS/Android Mobile app platforms along with developing and documenting mobile standards.
- Delivered Testing on Native Mobile apps on iOS/Android platforms.
- Gained experience in Agile SDLC to enhance project efficiency and team collaboration.
- Complete ownership and accountable for performing quality assurance duties throughout the life of a project by evaluating and testing information systems products/services.
- Active member in retrospective meetings to provide inputs/suggestions in the current QA process and scrum process.
- Delivered test automation scripts in selenium + Java Framework for Web application in the fuel Rewards program.
Lead Software QA (with hands-on QA expertise)
IBM
Bangalore
07.2012 - 03.2017
- Worked on IBM's MaaS360 SaaS product for 5 years, managing enterprise devices and testing across web, mobile, and backend
- Hands-on experience with test automation using Java and Selenium, creating test plans and enhancing testing processes
- Delivered test scenarios, mitigated QA risks, and led Scrum teams in complex testing and quality assurance tasks
- Exceptionally managed a team of QA engineers to achieve outstanding quality metrics and deliverables on time
- Owned the QA release process, coordinating with developers, product, and support teams
- Proficient in log analysis, debugging, web services testing, and bug triage
- Involved in localization, cross-browser testing, and analysis of customer issues to identify resolutions
Technical Lead QA
Obopay Mobile Technology India Pvt Ltd
Bangalore
09.2008 - 06.2012
- Test Case Review, Test plans, Data Migration Testing, Test Execution, reporting.
- Handled UAT.
- Mentoring the team across different modules and involvement in documentation of knowledge base.
QA Engineer
Aztec Soft India Private Limited (Mindtree)
Bangalore
07.2006 - 08.2008
- Designing test cases based on the design document along with web application testing for admin modules.
- Involved in the Preparation of Traceability Matrix for better test scenario coverage.
Skills
- Quality assurance management
- Regression testing
- UI testing
- Compatibility testing
- Web application testing
- Mobile application testing
- Selenium automation
- Web services testing
- Negative testing
- Interoperability testing
- Connectivity Domain (Bluetooth testing)
- Software lifecycle
- Agile methodologies
- Test case management
- Project management skills
- Mobile testing
Personal Information
Visa: Authorized to work for any US employer. No sponsorship required
LinkedIn : https://www.linkedin.com/in/ramya-venkatesh-49219416/
Technical Background
· Testing Tools: DECAF, Gator, Visual Studio, Browser Stack , Pycharm, Eclipse, ADB, AppScan IBM, Rest client, Postman, SQLserver, Deployment on Fabric, Selenium WebDriver, TestNG, Jenkins, Maven, CharlesProxy, IntelliJ, Git,Accessibility testing tools (Jaws, NVidia, Mac voice over) Mobile Platform ,Cucumber, familiar with PlayWright
• SDLC Methodologies: Agile (Scrum), Waterfall methodologies.
• Architecture: Web-based application, Client server, Mobile (Android and iOS) Artificial Intelligence (AI)
• AI Tools: Cline, Amazon-Q, Cedric, Chat-GPT.
• Version Control : SVN, Git
• Databases: MS SQL Server, SQL, and Oracle
· Test Management Tool: TestRail , Wiki ConfluenceCombinatorial Test design tool (CTD), TestLink, Testopia, Azure VSTS
• Defect Management Tools: JIRA, Bugzilla , Buganizer
· Scripting Languages: Python, Java , SQL, familiar with linux shell script,
• Operating Systems: Windows, Ubuntu, MAC, UNIX, and Linux.
• Mobile Apps Testing – iOS and Android , APK , FireTV OS , Vega OS, Platform Web Services Testing
• Web Technologies: HTML and XML.
Awards
- Appreciation emails from Peers and managers for customer obsession , professionalism and accountability with ownership , Amazon
- Accountability and Ownership award, IBM
- MGR Spirit Award, Testers Handbook Team award (Fiberlink Communications-IBM)
- Pat on the Back, Award for exemplary work in Obopay project Recognition for outstanding quality of work, exceeding management expectations and personal recommendation from clients., Mindtree
- Customer Appreciations, Appreciation mails from customers for professionalism and determination to see the problems solved during the Onsite tenure of 6 months for Yu Cash (Kenya) project.-(Obopay, Tridius, Enexus Global).
Educational Qualification
Sir M Visvesvaraya Institiue of Technology
Bachelor's Engineering in Telecommunication India 2002-2006
Symbiosis Centre for Distance Learning
Master's PGDBA in Customer Relationship Management India 2008-2012
Timeline
Senior QA Engineer
Amazon
10.2020 - Current
Senior QA Engineer
Enexus Global
10.2019 - 02.2020
Senior QA Consultant
Tridius Technologies
07.2018 - 06.2019
Mobile QA Engineer
Excentus PDI
02.2018 - 06.2018
Lead Software QA (with hands-on QA expertise)
IBM
07.2012 - 03.2017
Technical Lead QA
Obopay Mobile Technology India Pvt Ltd
09.2008 - 06.2012
QA Engineer
Aztec Soft India Private Limited (Mindtree)
07.2006 - 08.2008