RAMYA CHERUKUVADA
Easton,USA
Summary
Accomplished Product Owner with extensive experience in product management at Global Payments. Expertise in defining product roadmaps, digital wallet integration, and SCRUM methodologies. Proven ability to enhance user engagement through user journey mapping while effectively managing stakeholder expectations. Results-driven professional skilled in agile frameworks and team collaboration to deliver impactful business solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Owner
Global Payments, Avis Budget Group
06.2022 - 11.2025
- Enhanced portfolio initiatives through opportunity canvases aligned with industry standards.
- Engaged external stakeholders to ensure compliance with updated risk policies.
- Managed backlog and refined requirements to streamline product development process.
- Identified key stakeholders, fostering effective communication and collaboration throughout projects.
- Defined product features and roadmap, aligning with business objectives and user needs.
- Created user personas and journey maps to enhance overall product experience.
Business Analyst
Optus Infotech
07.2020 - 03.2022
- Enhanced user engagement by creating personas and mapping user journeys.
- Streamlined rewards management workflows, improving customer profile efficiency.
- Defined comprehensive product roadmap and prioritized features for successful execution.
- Facilitated communication between technical teams and product management to prioritize demands.
- Conducted studies and interviews to gather requirements and identify use cases.
Business Associate
Optus Infotech
07.2018 - 05.2019
- Facilitated business process meetings to gather requirements and review documents.
- Collaborated with product owner on user feedback for product prototypes.
- Defined interactive murals and led design sessions with diverse user groups.
- Mapped payment workflows for guest and registered customers effectively.
- Created integration workflows for various payment methods in e-commerce.
- Conducted quality assurance reviews to ensure feature compliance and effectiveness.
QA Lead
JP Morgan Chase
05.2015 - 12.2016
- Enhanced testing quality by converting user stories into functional test cases.
- Facilitated sprint meetings to review test ideas and document cases.
- Developed test plans aligned with Agile development methodologies.
- Generated comprehensive reports on testing progress and milestones.
- Defined checkpoints to track testing utilization and outcomes.
- Automated testing processes using UFT scripts and BPT Framework.
Software QA Engineer
Squad Infotech
05.2013 - 01.2014
- Enhanced automation efficiency by creating QTP scripts for various scenarios.
- Developed 45 test cases, averaging nine steps per case for thorough testing.
- Implemented reusable actions and managed shared object repositories for streamlined workflows.
- Customized QTP tests using VB Script for diverse data sets and scenarios.
- Verified application compatibility across multiple web browsers and operating systems.
- Tracked and reported defects using HP QC, generating daily and weekly reports.
Software QA Engineer
InnoPlus
04.2012 - 02.2013
- Automated over 75 test cases using QTP scripts for efficiency.
- Enhanced scenario testing with QTP's Smart Identification feature for object recognition.
- Developed a Linear+ Modular Driven Automation framework to streamline testing processes.
- Customized QTP tests with VB-Script, utilizing parameterization and regular expressions.
- Executed automated test cases in QTP for accurate results reporting.
- Tracked and reported defects using Bugzilla, summarizing test execution outcomes.
Software QA Engineer Trainee
Q Spiders
05.2011 - 02.2012
- Ensured project requirements were complete and accurate during SDLC phases.
- Logged defects in QC and generated comprehensive defect reports for tracking.
- Collaborated with management to develop and implement UAT testing schedules.
- Reviewed design for product usability, providing actionable feedback for improvement.
- Conducted thorough functional, regression, performance, and system testing.
- Executed various testing types, including smoke, UI, and ad-hoc testing.
Education
Bachelor of Technology - Electrical and Electronics
Jawaharlal Nehru Technological University
Skills
- Global payments and fintech
- Digital wallet integration
- Fraud detection and chargeback management
- SCRUM and Agile methodologies
- JIRA project management
- Microsoft Office suite
- Testing tools: UFT, ALM, Selenium, Load Runner, SOAP UI, Cucumber
- Statistical process control and data visualization
- Release planning
- Business analysis
- Product backlog management
- Roadmap development
- Agile frameworks
- Agile methodology
Accomplishments
- Credit Card Payments and Future Advancements | https://ijsret.com/2025/06/05/evolution-of-credit-card-payments-and-future-advancements/
- Role of Artificial Intelligence in Credit Card Fraud Detection | http://doi.org/10.61137/ijsret.vol.11.issue3.139
Publications
Certification
- ISTQB certified [INDIAN TESTING BOARD : REG# ITB0038482]
- Professional Software Test Expert – Squad Infotech.
- University of Pennsylvania – Fintech Foundations, Payments and Regulations
Languages
Hindi
Professional Working
English
Full Professional
References
Available upon request
Timeline
Product Owner
Global Payments, Avis Budget Group
06.2022 - 11.2025
Business Analyst
Optus Infotech
07.2020 - 03.2022
Business Associate
Optus Infotech
07.2018 - 05.2019
QA Lead
JP Morgan Chase
05.2015 - 12.2016
Software QA Engineer
Squad Infotech
05.2013 - 01.2014
Software QA Engineer
InnoPlus
04.2012 - 02.2013
Software QA Engineer Trainee
Q Spiders
05.2011 - 02.2012
Bachelor of Technology - Electrical and Electronics
Jawaharlal Nehru Technological University