Ramza Vergara
Miami,FL
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Childcare Careers
04.2022 - 10.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Provided instruction for students in core subject areas.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Assigned, explained and graded homework.
- Incorporated technology into learning to enhance student engagement and learning.
- Monitored student progress and provided feedback to students, parents and school administrators.
Counselor
YMCA Of South Florida
11.2022 - 03.2023
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Promoted mental health awareness within the community through participation in educational events and presentations.
- Designed safe and supportive environment for clients to discuss issues.
- Supported individuals dealing with mental health and emotional issues.
- Developed treatment plans to help clients build self-confidence and resilience.
Cashier
Diced
09.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
7-eleven
04.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Burger King
09.2020 - 02.2021
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Arts - Education
Miami Dade College
Miami, FL08.2023
Skills
- Social Skills
- Community Engagement
- Verbal and Written Communication
- Team Management
- Work Area Maintenance
- Cash Register Operations
- Menu Memorization
- Plating and Presentation
Languages
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Counselor
YMCA Of South Florida
11.2022 - 03.2023
Substitute Teacher
Childcare Careers
04.2022 - 10.2023
Cashier
Diced
09.2021 - 03.2022
Cashier
7-eleven
04.2021 - 07.2021
Cashier
Burger King
09.2020 - 02.2021
Associate of Arts - Education
Miami Dade College
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