Ramzi Salman
Clifton,NJ
Summary
Dynamic sales professional with a proven track record at A1 Auto Mall, excelling in customer relationship building and sales strategy development. Leveraged sales presentations and negotiation tactics to exceed quarterly targets by a significant margin. Known for exceptional team collaboration and a keen ability to cultivate lasting client relations, enhancing overall customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Salesman
A1 Auto Mall
101 Industrial Ave Hasbrouck Heights Nj Suite 111
08.2024 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate vehicles based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Contributed to event marketing, sales and brand promotion.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Sales Associate
Arena Stem
One Garden State Plaza Pkwy, Paramus, NJ 07652
05.2024 - 12.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Server
Dave and Busters
310 Willowbrook Mall, Wayne, NJ 07470
06.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Applebee’s
465 US-46, Totowa, NJ 07512
09.2022 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor Of Computer Science - Computational Science
Passaic County Community College
Paterson, NJSkills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Sales presentations
- Cold calling
- Customer relations
- Sales expertise
- Negotiation tactics
- Sales consultation
- Staff training
- Sales closing
Accomplishments
- Achieved 3rd highest sales in the region for a new menu item launched at Applebee’s
- Selected as Arena Stem Sales Associate of the Month repeatedly for exemplary performance and teamwork.
- Achieved 2nd most cars sold in the month of November at A1 Auto Mall
Timeline
Salesman
A1 Auto Mall
08.2024 - Current
Server
Dave and Busters
06.2024 - 01.2025
Sales Associate
Arena Stem
05.2024 - 12.2025
Server
Applebee’s
09.2022 - 06.2024
Bachelor Of Computer Science - Computational Science
Passaic County Community College