Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rana Al Hallak

Richmond,TX

Summary

With a proven track record at Sisters Concept Boutique, I excel in delivering exceptional customer experiences and managing high-stress situations professionally. My expertise in infant and toddler care, combined with a strong safety awareness, has fostered lasting relationships and enhanced team productivity. Skilled in both personal engagement and inventory management, I consistently build loyalty and exceed expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Family Nanny

Aisha Ibrahim
08.2024 - 10.2024


Create and implement age-appropriate educational activities and playtime.

Assist with homework and coordinate after-school activities.

Prepare nutritious meals and manage dietary restrictions.

Maintain a safe and clean environment, ensuring children’s safety at all times

Family Nanny

Giselle Saroufim
07.2024 - 10.2024
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Taught children everyday skills and language.

Sales Associate

Sisters Concept Boutique
12.2020 - 07.2024
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built relationships with customers to encourage repeat business.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

GED - Iata

Saint Elie
Lebanon, WI
07.1994

Skills

  • Infant care experience
  • Safety awareness
  • Toddler care experience
  • New born care

Certification

Pharmacy Tech Trainee in the state of Texas, license number :378972.

Languages

Arabic
Full Professional
French
Full Professional
Turkish
Elementary
English
Full Professional

Timeline

Family Nanny

Aisha Ibrahim
08.2024 - 10.2024

Family Nanny

Giselle Saroufim
07.2024 - 10.2024

Sales Associate

Sisters Concept Boutique
12.2020 - 07.2024

GED - Iata

Saint Elie
Rana Al Hallak