Rana Bayaa

Responsibilities:

Troubleshooting, helpdesks & maintenance (network, Computers, Printers, software’s, systems, install drivers, add new devices & adapters also responsible for fingerprint machines and insert employee attendance.

· Addressing devices’ TCP/IP

· Multi-Location support and help desk management to assist internal, external users and technical team.

· Supporting by visit site & remote supporting.

· Managing & designing the policies for the IT Department.

· Manage the team to give the full support & services.

· Managing the Licensing of all the Systems including Microsoft & Others.

· Team Supervisor Multi Event for Laptop promotions in 4 Events at Princes Nourah University

· Presenting Jobs In jobs Day Event at Prince Sultan University

· Presenting & Speaker about Company History & Activity in Cella Network at Al-Nahda Women's Charitable Society’s meeting for "career ceiling, remove barriers," sponsored by HP.

· support and helpdesk management to assist internal & external users and technical team.

· Manage the team to give the full support & services.

Dealing with all Microsoft Programs

My main job was a secretary and office Administrator,

(Writing emails, letters and report), follow up with customer appointment, requirement and payment, Data entry

I responsible for all the technical things in the office Like operating the projector to present office’s designs and creating this presentation in the movie maker program, preparing the CD’s presentation by installing it on AutoRun Program and some time I was called to join to some designs

• Internship Cyber security, EDR, XDR, PAM