Rana Dourrachad
New York
Summary
Experienced and versatile service industry worker with a strong background in customer-facing roles, including barista, sales associate, cashier, and cook. Skilled in delivering excellent customer service, handling high-volume environments, managing transactions accurately, and preparing food and beverages to high standards. Adept at working both independently and as part of a team, with a strong work ethic and attention to detail.
Overview
2
2
years of professional experience
Work History
Barista
Kaffean Koffee
01.2025 - 06.2025
- Prepared and served high-quality coffee beverages following established recipes and customer preferences.
- Maintained cleanliness of work area, ensuring compliance with health and safety standards.
- Assisted customers in selecting menu items, providing recommendations based on taste preferences.
- Operated espresso machines and other equipment proficiently to deliver consistent product quality.
Sales Associate
Kashmir Collection
08.2024 - 01.2025
- Assisted customers in product selection, ensuring high levels of satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Collaborated with team members to achieve daily sales goals.
Line Cook
Panera Bread
03.2024 - 08.2024
- Prepared ingredients by chopping, slicing, and marinating for various menu items.
- Operated kitchen equipment safely and efficiently to maintain food quality.
- Assisted in plating dishes to ensure presentation met restaurant standards.
- Maintained cleanliness of workstations and adhered to food safety regulations.
Host
California Pizza Kitchen
01.2023 - 11.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Communicated wait times clearly to guests, enhancing customer experience.
- Collaborated with team members to maintain efficient service during peak hours.
Education
High School Diploma -
Walter Johnson High School
Bethesda, MDSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
Timeline
Barista
Kaffean Koffee
01.2025 - 06.2025
Sales Associate
Kashmir Collection
08.2024 - 01.2025
Line Cook
Panera Bread
03.2024 - 08.2024
Host
California Pizza Kitchen
01.2023 - 11.2023
High School Diploma -
Walter Johnson High School
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