Summary
Overview
Work History
Education
Skills
Internships
Certification
Timeline
Generic

Rana Roshan

La Habra

Summary

Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles. Team-oriented and dependable.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
05.2022 - Current
  • Developed personal connections with customers and the community.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and actively listening to address each customers needs.
  • Collaborated with team members to ensure quality standards.

Education

Bachelor of Science - Human Services

Cal State Fullerton
Fullerton, CA
05.2022

Associate of Arts - Psychology

Fullerton College
Fullerton, CA
12.2019

Skills

  • Interpersonal Skills
  • Teamwork and Collaboration
  • Active listener
  • Time Management
  • Reliability
  • Organization Skills
  • Client Advocacy
  • Empathy Display
  • Cultural Competency
  • Referral Coordination
  • Relationship Building
  • Initiative
  • Adaptability and Flexibility
  • Continuous Improvement
  • Client Education
  • Case Documentation
  • Trauma Informed Care Framework

Internships

Legal Advocacy | Laura's House - Garden Grove,CA  08/2021-02/2022

  • Providing court accompaniment for victims of domestic violence through guidance of the restraining order process, education of victims rights, and using anxiety reduction techniques.
  • Intakes/Assessments -Assessing client's needs with a basis of knowledge of the legal services at the agency and referrals to legal resources.
  • Preparing client's for their hearing date by helping client organize evidence, incidents, and provide a thorough declaration.
  • Organization of clients files and updating clients files with most recent information.
  • Learning how to file restraining order paperwork with a basis of knowledge on the restraining order process and the different DV forms.
  • Communication throughout legal department regarding legal clients.


First Year Mentor | Santiago Canyon College - Orange, CA 01/2021- 05/2021

  • Developed and led special events that increased interpersonal and public speaking skills.
  • Provided guidance and recommended referrals of services on campus to effectively serve each students educational and future goals.
  • One on one meetings with students in their first year promoting improvements in function and integration.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Collaborated with supervisors and other interns of strategies to effectively serve first year students in academic skills, life skills such as time management and stress management, involvement workshops, and cultural workshops.
  • Assisting students with financial aid questions.
  • Inputting of student data and feedback is given to mentors.

Certification

Intimate Partner Violence (Spring 2021)

Timeline

Barista

Starbucks
05.2022 - Current

Bachelor of Science - Human Services

Cal State Fullerton

Associate of Arts - Psychology

Fullerton College
Rana Roshan