Multi-talented and tech-savvy worker looking for fulfilling and meaningful work. Driven, thorough, and personable, I can perform under pressure in a high-stress environment.
Overview
10
10
years of professional experience
Work History
Assisted Living for Elderly Grandparent
Self-employed
Henderson, NV
06.2020 - 01.2024
Customer Service Representative
The UPS Store
Las Vegas, NV
08.2019 - 05.2020
Assessed customer needs and upsold products and services to maximize sales.
Asked probing questions to determine needs and satisfy concerns.
Cultivated impactful relationships with customers and drove business development by delivering product and service knowledge.
Worked with customers to solve problems and create positive outcomes.
Freelance Writer
Textbroker International LLC
Las Vegas, NV
07.2017 - 08.2019
Worked with clients to create advertising copy, landing pages for websites, custom blogs, and more.
Delivered on highly specific and research-intensive guidelines from clients.
Used high-level english to create content that was clear, actionable, and enjoyable.
Cashier
GameStop
Henderson, Nevada
06.2014 - 08.2016
Helped customers find specific products, answered questions and offered advice.
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted with purchases, locating items and signing up for rewards programs.