Ranbir Gill
San Diego,CA
Summary
Motivated strategic consultant and designer driving innovational improvements through research and system enhancement expertise. Well-versed in collaborating with colleagues, clients, leaders and customers to develop best practices across the organization. Dedicated to creativity, sustainability, and ethics in the workplace. Reliable team member with strong communication skills ande ability to adjust work for various environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Designer
Smashing Ideas, A Luxoft Company
2023.02 - 2024.05
- Leveraged design-and systems-thinking with human-centric approach to analyze and synthesize data into journey maps, empathy maps, and personas
- Conducted research utilizing various methodologies such as user interviews, prototype testing, and usability testing in tools like Miro, Mural, and Figma
- Provided strategic and design direction on enterprise-level initiatives that significantly enhanced employee engagement and workplace satisfaction in areas of Enterprise Learning and Knowledge Management for client
- Led internal team initiatives to improve standardization of onboarding, enhance hiring process, and strategize Motivational UX as business tool
Associate Strategy Analyst
Highmark Health
2021.05 - 2022.10
- Launched Innovation programming called Innovation Greenhouse across Medicaid Business Unit for over 700 employees to foster culture of idea sharing and understanding voice of customer
- Supported development and implementation of capability model for Medicaid Business Unit to create value for current market and set standards for future state markets
- Led Grievance team in partnership with compliance and cross-functional departments to enhance overall Grievance process and meet regulatory requirements through user experience testing
- Collaborated with VP of Medicaid in developing overall strategies as organization enters new markets and continues to expand product
Business Technology Analyst
ProspHire
2019.08 - 2021.04
- Supported Chief of Staff and Senior VP of Medicare and Medicaid Products within major managed care organization to coordinate development of strategic initiatives across organization
- Completed market analyses and benefit comparisons to inform design and development of benefits for major health plan; Helped develop benefits including Medicare Advantage Prescription Drug (MAPD), Medicare Advantage (MA) and Value-Based Insurance Design (VBID)
- Analyzed government programs advisory services data to support strategic implementation of product expansion
Consultant
MBA Consulting Engagements
2019.01 - 2019.05
- Analyzed circular economy and designed financial plan to increase market sustainability and opportunity for leading polyurethane foam manufacturer
- Gathered and synthesized data on various forms of solar cooperatives while identifying local investors for implementation of regional solar energy initiative
- Identified recommendations for sustainable packaging through method of a packaging purchasing cooperative by performing a life cycle analysis on various methods of sustainable packaging
Advancement Assistant
Carnegie Museum of Art
2017.06 - 2018.05
- Analyzed donor habits to optimize targeted fundraising efforts
- Managed donor data and created queries to generate research briefings for individual, corporate and foundation prospects
Education
Master of Business Administration - Sustainable Business Practices
Duquesne University
Pittsburgh, PA05.2019
Bachelor of Arts - Political Science, History
University of Pittsburgh
Pittsburgh, PA04.2016
Skills
- Interview skills (Ethnographic, Focus Groups, User Experience, Usability Testing, Surveys, Prototype Testing)
- User-Centered Design Principles
- User Persona and Journey Mapping
- Reliability and Adaptability
- Teamwork skills
- Qualitative and Quantitative Data Analysis
- Creative Problem-Solving
- Design Thinking Methodology
- Change Management
- Communication and Engagement skills
- Presentation Design
- Results Driven
Certification
Lean Six Sigma Green Belt Certified
Human Centered Design Training
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Business Designer
Smashing Ideas, A Luxoft Company
2023.02 - 2024.05
Associate Strategy Analyst
Highmark Health
2021.05 - 2022.10
Business Technology Analyst
ProspHire
2019.08 - 2021.04
Consultant
MBA Consulting Engagements
2019.01 - 2019.05
Advancement Assistant
Carnegie Museum of Art
2017.06 - 2018.05
Master of Business Administration - Sustainable Business Practices
Duquesne University
Bachelor of Arts - Political Science, History
University of Pittsburgh
Lean Six Sigma Green Belt Certified
Human Centered Design Training
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